When I attempted to clone one of my instances to another instance. The source instance had attachments on the records but on the target instance, the attachments were not there after cloning completed. I verified the data, records were cloned success...
Anybody know what the purpose is of the table called cmdb_ci_appl_now_app? There is also an extension of this table called cmdb_ci_appl_now_app_comp. I can see these tables in both our Kingston and our London instances. But they have no records.
Hi, I've got a couple of questions 1. So one of our CMDB admins accidently deleted a CI that has been used in a lot of records historically (around 200 000 records according to our estimates) and we went ahead and restored the CI using the "undelete"...
Hi Team, I am facing issue with REST base authentication. In this case, i don't have to use basic authentication but its kind of SSO cookie token (generated separately which is getting without any issue) and pass it through REST header. While test it...
I started working on a simple video playback widget for a service portal and ran into something strange. When I put the following code in the HTML section of the widget I get the following results;<div> <nav class="fit-content"> <ul class="...
We have had some approvals where were raised on Friday but they expired on Monday because the Timer activity in the workflow has Timer Information > Duration = 3 Days. To prevent this, I attached the Schedule "8-5 weekdays excluding holidays" to the ...
I need to accomplish some things in Visual Task Boards and I'm not sure where to begin... I want to remove the Add Task button on all boards/lanes except on freeform boards. In other words, I want users to be able to create boards to display their i...
I am working in the Human Resources: Core scope. I am unable to publish this workflow. I created a new workflow and never published it. After I created it I started working on it. Once I was done I went to publish it, but I don't have that option. Wh...
Hey All, I have a custom page on our service portal that has only one widget on it (Form). When any user pulls up the form in the Service Portal and makes a change to a form, there is an option to save using the button called 'Save (Ctrl + s)'. When ...
Hi, In a rest message uri I have to pass in a variable value that contains special characters: https://${url}/${site}/groups?filter=name:eq:${adGroup} Variable Substitution: url = test.name.com site = mysite adGroup = My/ADGroup - Title When testing ...
Is possible to set custom values in Email Client Template in To field using script includes? I already tried, and getting like current is undefined?
I have two fields on my form 1. Provider 2. Associated Phone Number I want the third field "Name" to display by combining the value of these two fields Example: Provider = Sim Associated phone number = 12345 Name = Sim - 12345 Can we achieve this?
Hi, I have 800,000 incident records that I am try to pull using a GET rest api call. My requirement is to sort them by "sys_updated_on" in descending order while querying. I using the http parameter "sysparm_query=ORBERBYDESCsys_updated_on" in my R...
I have a portal designed to order a catalog item.Once the request is created we are making an outbound REST API call through workflow. Since yesterday, we are getting the below error in console which we feel is an error thrown internally from service...
Hi There, I have an email notification, where I need to differentiate the hyper link of the Incident Number(URI_REF) to whom it is sending. For example, if the recipient user has any roles it needs to send to ServiceNow View, else to Service Portal V...