Hi all,Using the Data Table From URL Definition widget in the Service Portal that comes with Helsinki. Cloned it so that I could make it work for me. I added the table name (cases) and added the fields I wanted to see. That however doesn't seem...
Do anyone know, how to use in CSRF token in processor.I have created processor & I want to explore *CSRF protect* option.If I make it active, how it will be called, I am not finding any help in servicenow docs, or any online postsHere is what I check...
Hello, We have created a UI Action for Complete Task Button In Native Platform To Complete task and redirect back to list view of records, In UI Action as shown in attachment We have URL Of Native to redirect to list view, I need to have same functio...
When adding security_admin role to a user, one must elevate his security privilege. How does this validation work? Does any business rule control this? In London, we are getting error - 'User admin without admin/security_admin role is not allowed to ...
Has anyone ever seen this message before. I am attempting to submit a new record from a record producer in our catalog and the submit button has "submitting" next to it but it never completes. Opened the console up and was able to see this error. Any...
I've seen others ask about removing access if a user is not active for 90 days. We plan to perform the same operation where we will run a script. But what we don't want users to submit all of their roles again if they come back asking for access. ...
We currently have a Wait For Condition in a workflow that is waiting for an inbound email action to kick off, changing a field value in the RITM to true. Once the field value changes to True, the workflow advances and creates the next Catalog Task....
Getting this error message while running Powershell script in ServiceNow (The script failed due to call depth overflow. The call depth reached 1001 and the maximum is 1000.) Please suggest.
Hi community, today I tried to upload a filled template via easy import. I took the template generates by ServiceNow and copied all needed data from other Excel sheets. When I try to upload this I got this error message: "error in loading headers fro...
Environment Details: "Explicit Roles" plugin is activated by ServiceNow standalone from Customer Service ManagementUser has been granted snc_external role.kb_knowledge record is in a kb_knowledge_base where User Criteria "Can Read" is set to allow ...
Direct URL for an attachment generally are: https://[INSTANCE].service-now.com/sys_attachment.do?sys_id=[sys_id of RECORD in question]&sysparm_viewer_table=kb_knowledge&sysparm_viewer_id=[sys_id of VIEWER]&view=trueThe goal is to have an email send o...
Hello , We are facing issues of Activity stream loading while opening any record from the list view, during our analysis we found that there are huge entries in sys_audit table and its loading take huge time, approx > 20K records are for one table an...
I got a script that is setting the 'assignet_to' to null when the assignment group changes. I want the same script to set the state to a value 1 (Unassigned).It sort of does it, but initially displays 1, instead of Unassigned. How do I get it to disp...
I'm trying to pull off an Okta integration via Multi-Provider SSO, but I'm having difficulty in two areas:1) AuthenticationWe created a dummy user on both ServiceNow and Okta, and the SSO component worked smooth. So we attempted to test with a us...
Question about Order Guides.I have an order guide with 3 items that can be selected. On the main "Describe Needs" page, I have some variables that cascade to the 3 possible items. If I fill this in, then select the 3 items and complete the forms ...