Hi, I wan't to avoid harcoding sys_id, and gs.getProperty does not work on client script.Is there a equivalent for gs.getProperty in the client script(I am using onload client script)?or is there any other workaround here?Thanks,Tadz
I am requesting guidance on how to perform a mass update to CMDB CI's within the ServiceNow environment. As it is right now i am able to update one record at a time but that is not feasible with nearly 13,000 records that require an update. Thank you...
The question is pretty straightforward. For email subject lines such as "Reg: Article KB0013668 has been revised", what does "Reg:" mean?
We have a set of KB articles that contain training modules that end users have to read and acknowledge -- after that they gain a skill. I recently stumbled upon the Skills Management plugin.Has anyone built a feature that took advantage of the Knowle...
When I select a specific workstation and choose a program which is installed on that workstation and click on that program to show all workstations which have this specific program installed I am unable export the list of workstations which are shown...
We did a patch update and after that all the columns that had no data started showing as "(empty)". Is there any global setting to remove "(empty) " from the columns that have no data on the list view?
Hi,Is it possible to Gliderecord a catalog item variable value using setValue?For example:var variableName = 'test';var gr = new GlideRecord('sc_task'); gr.addQuery('request_item',current.document_id); gr.query(); if(gr.next()){ gr.setValue(var...
Hi When i copy and paste a word doc into knowledge article text field, Lines which contain numbered list or bullet list font size is changing automatically same is happening when i import an article as well. Regards, Chiru
Is there a way we can check what is the active datacenter our instance is using?
Dears, I have few questions since i don't like my current KB documents. Kindly give me some expert advice. 1) How to create a perfect KB document and upload in the ServiceNow? 2) What is the whole process of a knowledge base? 3) Kindly share some lin...
When using 'Script Output' bot response within Virtual Agent designer it references a SN_CS API, suggesting there is more information available on how to use the script output for multi-part outputs. However, I was unable to locate any references to...
Hello ServiceNow Gurus!Would anyone know if it is possible to brand the new Istanbul Portals per the user who is logged in?My company supports multiple companies with our HR Portal and Service Portal and we would like to change the color theme and lo...
I am looking for ways to query and export all changes made to my servicenow instance. Example, any config changes such as new drop down values added to an out-of-the-box field. OR, any code changes made to a form or scripts. Basically, I need to exp...
Is there a way to search for any word in the activities of a change_request record.?
We are working with a few issues which Stem from the synchronization of user records between Active Directory and ServiceNow. We need to know where we can access the user provisioning logs to further investigate these issues.