Resolved! How to get a Text box when a checkbox is selected in a service catalog
Hi I have a requirement to get a Text box displayed when an Checkbox is selected how can i achieve this in service catalog T
Forum Posts
Identification Error: NO MATCHING ATTRIBUTES
Hello friends, I was testing the Identification payload against the cmdb_ci_win_server table which has below identifier entries: 1. Serial number against cmdb_serial_number 2. host_name against cmdb-ci-win_server. 3. fqdn against the cmdb_ci_win_ser...
Resolved! Workflow().broadcastEventToCurrentsContexts(gr, 'update', null) is not starting the Workflow
I have a custom choice in the sc_task if that choice is selected the workflow is stopping if the task state is change to closed cancelled(custom choice) I have created a BR on sc_task to start the work flow again i have used Workflow().broadcastEven...
I am confused that, why can't we use dot-walking instead of Ajax call to auto populate fields?
Hi Everyone, I have a doubt that, when I want to populate Manager, Department, Title or some other fields depending on some reference field( which is referring to user table), why can't we use Dot-walking instead of GlideAjax. For example I have a Re...
Resolved! RITM showing State as Work in Progress greyed out
Hello there. We have a few RITMs, Stage = Completed & State = Work in Progress. All Tasks are Closed Completed. How can you change the State = Completed if the option is greyed out please? Thank you.
Resolved! Flow triggered from another flows created RITM not triggering
Hi all, i have a situation where I should trigger FLOW for RITM within another RITM's flow. i have both flows created, when testing they both works. First flow runs correctly without errors, it gives positive feedback on creating second RITM, it rema...
Resolved! How do I show the catalog item variables on the RITM form?
Hi, How do I populate catalog variables on the RITM? I tried it by checking the Global checkbox on variables form to true but it isn't working. The variables tab is still empty.
Resolved! CMDB - Restrict "WRITE" access to Asset role
Dear Folks, i have a requirement to Restrict "WRITE" access to the OOB Asset role. Can anyone suggest what will be the best way to achieve it . Thank you. Regards, Satya
Glide record query on dates only and not time
I want to write a glide record query that looks at the created date only and not the time. Is it possible to parse out the time? The field type I'm using is a Date/Time field.
Resolved! how can i trigger email notification from business rule script
Hi There, I have written a business rule and have script (By clicking an Advance checkbox) in it. I have to send a notification based on some condition in script. hence I have written email notification separately but don't wanna trigger based on "ta...
Resolved! How to delete queried record in Flow Designer
I am new to Flow Designer. I created a catalog item that if approved will create a new Knowledge Base(create record action in Flow). There is an oob Business Rule that auto inserts the Can Read record(users with snc internal role). I have 2 other act...
Resolved! Translated Name / Field table; Using the ID attribute
Hi All, Can someone explain what the ID attribute on the "sys_translated" does and how to use it? Background; I want to translate specific variables on specific catalog items to a different language. The problem however is, those variables(question...
Resolved! hide/remove the suggestion icon on the short_description field
Hi all,I've seen several threads regarding this but none that pertain exactly to what I need. So here's my contribution:I have a short_description field on a custom table extended from task. I want to hide or remove the suggestion icon to the rig...
What is widget-sc-cat-item-v2?
Hi, I'm trying to use the Drag & Drop Attachments widget (https://serviceportal.io/downloads/require-attachments/) and I'm getting the following error: The catalog attachment widget is only compatible with 'widget-sc-cat-item-v2'what does that mean? ...
Resolved! Data grid / table on form?
I'm doing a financial request app, and I want to be able to edit related records easily.I want to take $x from fund source y.Basically, I'd like a data grid on the form which can allow any number of rows to be added, without having to navigate away f...
