When using the Bot Response type "card" in the virtual agent designer if you select a field to display and that field happens to be a reference field when the card is rendered the reference fields display as empty even if they are filled out in the r...
Hi, Lately, when I add a new column to a table (usually a Text type) SNow decides that it will set the Calculation attribute to the default: function calculatedFieldValue() I'd like to understand (1) Why is it doing this? and (2) How can I remove tha...
My customer would like to have a visual or sonor notification when a new record is inserted in a custom table. The reason behind is that the agent working on this custom table need to be alerted in real-time when a new record is inserted, in order t...
Hello Developers! I created a workflow it is working fine RITM and Request item getting closed when tasks are closed but i am getting end cancelled in workflow context. Here is the workflow context snap Please help me out on this. Thank you...
There are 5 variables on record producer which are depend on requested_for.I want to pass the table name of those 5 tables dynamically in script include.If I will select first variable,GlideRecord will work on first table.If I select Second table Gli...
hey there i have a widget with that code: HTML: <script type="text/ng-template" id="modalTemplate"> <div class="panel panel-default"> <div class="panel-heading"> <h4 class="panel-title">Bynet Terms Confirmation</h4> </div> <div class="panel-body wra...
I need some assistance. I am trying to develop and come up with some metrics to measure the knowledge. One of the things I would like to measure is how effective the knowledge base is is solving an incident.Any recommendations of any type of metric m...
Hello,Around 3 weeks ago on ServiceNow Scripting classes trainer said that Workflow Editor will be replaced by Flow Designer. Actually he mentioned that it won't be decommissioned just no new features will be added and we can expect only security upd...
Hi Guys, My flow creates a Change request with 5 tasks. Everything saved as needed but I need to submit it for approval. How do I trigger the submit UI action? Thanks in advance. Regards, Jocelyn
Hi, I have created a Registration Form where user enter the information and press Sign Up button, upon click it will create a record in u_registration table till now everything is working fine. Now once the user clicks the Sign up button i wanted ...
Hi ServiceNow Community! Is it possible to change the font colour on the breadcrumb trail in the breadcrumb widget? Thanks! James
If we add tags to some records in servicenow is there a possibility that we can audit the tag value when changed ,who changed and to what it has been changed..and can we view it in history of that record Thanks..
Hi All, Hope everyone is staying safe. I got requirements like, 1. For a custom table say XYZ, users named A,B,C create some records. Now when A log in to his instance ( or when i impersonate to user A) he needs to see records that are opened only by...
I have an order guide that auto generates some items and other items a user can select. When the request is created I want a single email that list all items that have been requested to go to the requester. Number + Cat Item name The following list s...
Hello, everybody, The Condition Builder already offers various options for setting conditions on time attributes. For the condition "is less than" there are possible parameters for the times [hour / day / week / month / quarter / year]. With a databa...
