Resolved! Automatically clear shopping Cart
Hi Guys, Is there a way to automatically clear the shopping cart after a certain period of time? Thanks in advance,
Forum Posts
How to add existing UI Form Sections to form?
Hello, As the title states - how do I add existing UI Form Sections to a form? I would like to add the Business Case, Dates, Financials, Notes, etc. form sections that came with the Kingston upgrade into our Project form. However, when I navigate to ...
Integration of Service-now with Oracle Database cloud
Hi,We are planning to integrate Service-now with Oracle cloud database. Is it possible using Web service? or MID Server? Please let me know what will be the possible and best approach to use for the integration. I also need to know, can we integrate ...
Resolved! IHow do you copy catalog variables to a request field?
I've seen this topic in the community a lot, but no straight answers on how to accomplish this.I have two variables in a Service Catalog item that I need to copy to a field in the Request (sc_request). Is this possible? I've tried writing a Busin...
How to set default filter for relationships under Configuration Item
Hi,Can anyone suggest; how How to set default filter for relationships under Configuration Item?
Resolved! How to Set Default knowledge base properties ?
Hi All,In my environment i created two knowledge bases i.e 1. known error knowledge base 2. Incident knowledge baseI updated default knowledge base for Known error via this properties ...glide.knowman.task_kbknown error knowledge base working fine ...
Resolved! In Performance Analytics - why does Show Live Data not update the widget?
I'm looking at the OOB "Number of open incidents" indicator that is used by quite a few widgets. This has the checkbox "Show real-time score" checked.However, when I go to the OOB PA dashboards, it's not showing me anything for today (see screen shot...
Resolved! acl vs business rule
For security reasons, what is best to be used ? Shall i use acl to restrict the access or buisness rul?pros and cons... or when to use what... sorry i am new, forgive me if i have not used right terms here...
Generate a file in Orchestration, put on MID server
I generate a formatted file from a script in Orchestration and need to put it on the MID server. We are attempting to create a file from our ServiceNow instance using attributes from an Incident which will trigger the workflow, placing the generated...
How to call a sub-workflow from within a workflow
Hi: I'm creating a service catalog to assign assignment groups to a user. I want to have the main workflow call a sub-workflow that will update the user record with one assignment group each time. So the main workflow will have the user record and al...
Add User to Group (AD Orchestration Activity) - Not working
Hi Everyone, I'm having an issue adding multiple group memberships to a users AD account via the OOTB Orchestration activity "Add User to Group" for Active Directory. Here is the failure message in the workflow: In the workflow above, you can see t...
How to change the HTML that g_form.showFieldMsg generates in the DOM
We are interested in changing the way error and info messages are displayed on catalog items. We use g_form.showFieldMsg on many of our forms, and would like to find a way to change the HTML this function inserts into the DOM. We would like to ha...
Resolved! Order Guide Wait for condition script assistance
Hi Everyone, I am hoping someone can assist in a solution that pauses requested items from moving forward after begin, until other RITMs are completed (in the event that the request has a RITM for create a new user). Any creative and simple ideas t...
Resolved! What is the purpose of "Approval Column" and "Approval Journal Column" in Approval activity?
Hi talentsDo you know what is the purpose of "Approval Column" and "Approval Journal Column" in Approval activity? There is an explanation in the wiki, but I'm not sure what is it used for? Thanks,
Syncing Manager from Azure AD
We have Azure AD and have provisioned ServiceNow through the Azure portal. We're in the middle of syncing all our attributes into ServiceNow (so syncing is working), but we can't find a way to import any user's manager, it doesn't seem to be an att...
