Hello All, We have to develop a solution so that when a user has an approval (Table = sysapproval_approver) assigned to them so that something automatically allocates to them the approver user role. If user already has approver_user role then ignore....
I'm building some catalog items for ServiceNow group maintenance. The requirement is that users can only make requests for groups of which they are already a member. If a user is a member of only one group, set the group variable to that group. I'm r...
from an order guide or service catalog item, the output is an REQ & RITM. On the RITM is a content section "submission" which displays the variables output of the catalog request that was submitted. On the submission form of an RITM, we have a use ca...
Can't seem to figure out how to link and encrypted text field with an encryption context.So far I have:Created the contextCreated a role associated with that contextAssociated that role with my dev accountCreated an encrypted fieldI can't seem to vie...
I am familiar with the "fulfiller" role and applicable setup. What is a "non-fulfiller" role and how would I set user to "non-fulfiller" status?Specifically, is this an active user with no groups/roles assigned?If not, what roles/group encompass "non...
I want to call subflow and return mainflow. but I can't call subflow and return. I don't put anything Map return value to field. Please help me.
I have created a record list module and I want add this module to service portal.I have tried with simple List widget but it doesn't work.If you have any other options please suggest me. Thanks in advance.
We're currently working on implementing a service portal and are making a number of our record producers available there for our users. I've run into one specific record producer that fails when trying to display it using the out-of-the-box SC Catalo...
We have a list collector on our business service form for Business Approver, used to identify approvers that are not part of a specific group. In my flow, I add Ask For Approval, then in the Rules, add Approve When: Anyone approves and try to drag th...
We're preparing to implement Twilio for SMS messaging that will hopefully be more reliable then the current mess that is email to SMS service. One of our main use cases is allowing interested individuals to subscribe to P1 Notifications. Maybe I'm ...
All users in our instance must login to access it, and all users must exist in our Active Directory (LDAP integration).Right now all of our users are logged in through SSO SAML. Most users don't have any roles and should be logged in through SSO.But ...
Hi, I am working on SNOW-Ansible integration. I want to run the ansible playbook from servicenow. I am not getting any help on this, is someone has any suggestion?. Any help is appreciated. Many thanks, Jitesh Zende
Hi Team, I have a question regarding, API. I want to make a rest call from servicenow to third party tool, get the data from the third party tool and store it in a servicenow table. What is the way to achieve this. What are the possibilities to do th...
as a knowledge manager, unable to update mark helpful field. Background is if knowledge manager is update mark helpful field as true in the knowledge article, respective article sys-id is added to the systemproperty(custom) my issue is, knowledge m...
Hi Team, Next week I am planning to give the delta exam. This will be my first delta exam, I got ServiceNow Admin Certified(Newyork) in 2019. Can you please guide me what all I need to prepare inorder to clear the exam? Do, I have go through all the ...
