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Archiving Related Attachments for Incidents

I've tried searching answer for my question in the community. Though there are some posts regarding the archiving, I couldn't find a specific answer on archiving attachments. Kindly help with my query if someone have already completed the archiving f...

Saran5 by Tera Contributor
  • 2456 Views
  • 3 replies
  • 1 helpfuls

CSD - SCCM Deployment Failure

Hey everyone, Working to configure the default client software distribution functionality with SCCM deployments and having issues on the actual deployment portion.  Before that, the following is working: Cconfigured the SCCM Instance, allowing me to ...

tenagra by Kilo Expert
  • 1170 Views
  • 2 replies
  • 0 helpfuls

Resolved! Error Log

I'm seeing a lot of this message in the error log and trying to figure out what's causing it. Does anyone have any insight? I see the error every few minutes   FAILED TRYING TO EXECUTE ON CONNECTION glide.5 (connpid=1156079): INSERT INTO sys_api_stat...

Mike_R by Kilo Patron
  • 1907 Views
  • 1 replies
  • 0 helpfuls

Resolved! My Assessments and Surveys - View All

When an ITIL user goes to the "My Assessments & Surveys" module under Self-Service, they can see all surveys currently assigned to them.  However, there is a related list (show all) that allows them to see all surveys in a "ready to take" state.  Thi...

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Show XML in Servicenow

Hello all, Show XML for change task is not displaying Assignment group field. But on the change form, it is a appearing. Can someone suggest, why this is happening. Thanks in advance.        

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ektakumari by Tera Contributor
  • 1920 Views
  • 6 replies
  • 0 helpfuls