I'm having an issue where currency values in a list cannot be seen in a service portal list in the currency that they were entered as. This is a problem because ServiceNow is converting the original value to the user's currency using the most recent ...
Is there a way to invoke a workflow in Commvault when a user submits a request in Servicenow. (Workflow is an in-built feature in commvault which facilitates automation by putting together a set of tasks in a specific order.) For example : In commvau...
The list of Windows Operating Systems stops at Windows Server 2008 … how do I update that drop-down list to include Server 2012 and Server 2016 ?
Our Service Portal is very public by design. We just discovered that searching in the Typeahead Search widget will not yield results from the Service Catalog unless you're logged in. How do I fix that so it will show catalog item matches regardless...
Hi all, I have a scenario where the user clicks the data representation ( for example a graph ) and it redirects them to the platform ui.My question is it possible for it to be redirect within the portal itself? Same look but without the platform ui ...
Hello, What would be the cause for a MID server to stop all of sudden and don't get beck online? Already checked MID user account and password, everything correct. Checking the host, the Windows Service will not come up.The wrapper log says:2019/09/...
This seems like a simple question, but I've spent an hour researching it to no avail. I have an Integer field (u_severity_num) on my form which displays across the entire width of the form. The field will only ever hold a 2-3 digit number, so I'd lik...
SOAP vs REST vs GraphQL vs Webhooks vs gRPC? which is best and why? can you please provide pros and cons of all?
put vs patch rest call difference with example?
I've been having trouble with the short description translation of the General Inquiry record producer from the Human Resources: Service Portal application. I've edited the values directly from the sys_translated_text table but it's not reflecting on...
How do you delete a sys_popup view? I created one and tried to add a related list to it. When I added the related list, the sys_popup was no longer the view used in the popup. It would revert back to the Default. Ideally, I'd like to include a relate...
There is a Knowledge Base property (glide.knowman.order.search) that allows the results to be sorted based on these possible selections Relevancy , Number of Views , Last Modified. However, these properties only seem to apply to the Knowledge Searc...
Hi everyone, Is anyone here familiar with the survey management module? I created an active survey in the survey module. The triggered condition would be that, for every incident that has been resolved, a new survey instance will be created and the ...
File size 0 MB exceeded the max size allowed: 3000 MBTo set the max size to a higher value, go to 'Import Export' page under 'System Properties' and adjust the property 'Maximum file size for import (MB)'NOTE: Use this property with caution. Uploadin...
We are thinking about modifying the OOTB patterns to show proper operational status defined by the company's configuration management process. I know the Operational_Status value 1 means operational but not sure what is the value for DR Standby. I d...
