We are trying to add a "task" to approve a Knowledge Article. Can't use the standard SN process so having to re-create a similar process. When in list view do not see "Short Description" text but do see the text on the notification email. Suspe...
Hi All,I would like to seek you help on how I can verify that our Knowledge Article will be retired after the valid to date. Will this be OOB in Fuji for Knowledge Management.Appreciate your help!
What is not supported in Service Portal?
I have a field in Form and Record Producer which references user table. I must be able to select multiple users as input for those fields. Can anyone assist how can I do that?
Hello, I am hoping someone can provide guidance on this. We have our Server class broken out into: Linux / Windows / etc. , and Network into Switches / Routers / Firewall etc. As I am going through servers making sure they're mapped to applications i...
I have created a copy of typeahead search widget and want to update the typeahead search so that it show all Catalog times first and then all articles. please suggest how to make this change. Thanks
I'm trying to activate the "Zoom" plugin to test in my PDI and see what is all about in New York, but I'm getting a dependency error that this plugin is missing: com.glide.hub.action_type.datastream
We follow the best practice where we add users to groups and add the roles to the groups. We have integrated AD so when we offboard users we remove all groups and inturn they are removed from the SN groups once AD syncs. My problem is the Roles have ...
Hi, have Multi Provider SSO working with Active Directory Federation Services for authentication. If a ServiceNow user account already exists with a matching email address then logon works fine. I now want to enable Auto Provisioning of users, but t...
Hi All, Please find the Extension Point and the Script Include below: 1. Name: MySortAlgorithmExt Type : Extension Point var MySortAlgorithmExt = Class.create(); MySortAlgorithmExt.prototype = { initialize: function() { }, process: f...
I added a new field "Executive Sponsor" in the pm_project table and trying to pull that value into the Status Report. Added the new field into this widget too, but I don't see the value here.. Can anyone tell how to pull the value into Status Report?...
I am trying to get URL parameter through catalog client script in Scoped Application. But since Scoped application don't have access to the window object, I am not able to autofill the variables I found an article https://community.servicenow.com/c...
Hi, I'm translating Service Portal Widgets and I'm searching the HTML bodies for references to UI Messages which I then can create translation entries for. Normally I take the text from a reference, ex. "show less" from ${show less} and add it as the...
Hello Team, I am trying to add credentials in Orchestration -> Credentials & Connections -> Credentials for windows machine but it's is throwing authentication error when running Test Credentials. Using a port as 135 and target as IP address and defa...
I have a workflow that has errored on an "if" activity with a script that reads data from a task record. The task was missing data that caused the script to fail. I have corrected the data issue and want to have the workflow re-evaluate the "if" acti...
