ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Knowledge V3 - Retire Knowledge Article

We are currently re-deploying our Knowledge Management process using the Out-of-box Knowledge V3 with versioning. We have a requirement proposed that any ITIL user can start the Retire process on any article.  The out-of-box process does not seem to ...

Christopher8 by Tera Contributor
  • 7888 Views
  • 4 replies
  • 6 helpfuls

Archiving Related Attachments for Incidents

I've tried searching answer for my question in the community. Though there are some posts regarding the archiving, I couldn't find a specific answer on archiving attachments. Kindly help with my query if someone have already completed the archiving f...

Saran5 by Tera Contributor
  • 3274 Views
  • 3 replies
  • 1 helpfuls