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Flow designer trigger - available tables

I'm trying to create a flow that will create a set of tasks when a service catalog request is submitted. At the moment, I'm wanting to trigger based on the creation of a record in our_request_item table, but it's not coming up as an option. I can see...

jamesm3 by Kilo Contributor
  • 1387 Views
  • 1 replies
  • 0 helpfuls

how to check a valid Ci in cmdb

hi every one can any one have idea on change client script , for how to check a valid ci in  cmdb below  is my requirement  Server Name - text box – check if a valid CI in CMDB – mandatory.  

manoj30 by Kilo Contributor
  • 1168 Views
  • 2 replies
  • 0 helpfuls

Instance Performance Issue due to Schedule Jobs

Dear ServiceNow Folks, Greetings. I would like to get your advise and suggestion on one of the Platform performance issues that needs to be fixed . We have close to 63000 Schedule Jobs in trigger list currently in our environment . We would like to d...

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Satya24 by Mega Contributor
  • 1087 Views
  • 1 replies
  • 0 helpfuls

Using Insert and Stay on a Retired KB article

Hi - SNow states that:To reuse a retired article, create a new article with the same content, which is published once approved. A colleague suggested using "Insert and Stay" to easily recreate the content Are there any drawbacks/ramifications to doin...

daveraleigh by Kilo Contributor
  • 1238 Views
  • 5 replies
  • 3 helpfuls

Resolved! Managed Documents Licensing

Greetings, I have a question with regards to the Managed Documents plugin in Kingston. I've done some digging and haven't been able to locate a definitive answer. When reading through docs, it seems as though this plugin does not require an extra lic...

adrianh by Mega Guru
  • 2878 Views
  • 6 replies
  • 4 helpfuls

LDAP Listener - Group Membership issue

Hi all,I'm experiencing an issue with the LDAP Listener.Current setup:1 LDAP Server with 2 OU Definitions:- Users- GroupsThe LDAP Listener runs every 5 minutes, and works correctly for the Users OU.   However, it doesn't seem to run for the Groups OU...

jayr by Tera Contributor
  • 1670 Views
  • 6 replies
  • 0 helpfuls

Resolved! How to get yesterday date

Hi all, I have Scheduled script which creates Event when date field maches to todays date, the event triggers notification. So far works good, but now the demand is to fire the event 1 before the due date, what i need to change in my script to make i...

Yair2 by Giga Contributor
  • 6313 Views
  • 2 replies
  • 7 helpfuls

RITM Creation from Record Producer

Hello Everyone,As part of our Service Catalog one of the available options is "Software Order". Through this form users select the desired software from a List Collector and since there is no extra customization, they proceed to submit.The current so...