Hello, What would be the cause for a MID server to stop all of sudden and don't get beck online? Already checked MID user account and password, everything correct. Checking the host, the Windows Service will not come up.The wrapper log says:2019/09/...
This seems like a simple question, but I've spent an hour researching it to no avail. I have an Integer field (u_severity_num) on my form which displays across the entire width of the form. The field will only ever hold a 2-3 digit number, so I'd lik...
SOAP vs REST vs GraphQL vs Webhooks vs gRPC? which is best and why? can you please provide pros and cons of all?
put vs patch rest call difference with example?
I've been having trouble with the short description translation of the General Inquiry record producer from the Human Resources: Service Portal application. I've edited the values directly from the sys_translated_text table but it's not reflecting on...
How do you delete a sys_popup view? I created one and tried to add a related list to it. When I added the related list, the sys_popup was no longer the view used in the popup. It would revert back to the Default. Ideally, I'd like to include a relate...
There is a Knowledge Base property (glide.knowman.order.search) that allows the results to be sorted based on these possible selections Relevancy , Number of Views , Last Modified. However, these properties only seem to apply to the Knowledge Searc...
Hi everyone, Is anyone here familiar with the survey management module? I created an active survey in the survey module. The triggered condition would be that, for every incident that has been resolved, a new survey instance will be created and the ...
File size 0 MB exceeded the max size allowed: 3000 MBTo set the max size to a higher value, go to 'Import Export' page under 'System Properties' and adjust the property 'Maximum file size for import (MB)'NOTE: Use this property with caution. Uploadin...
We are thinking about modifying the OOTB patterns to show proper operational status defined by the company's configuration management process. I know the Operational_Status value 1 means operational but not sure what is the value for DR Standby. I d...
Hi,I have a workflow that needs to run every time the record state is put to open. I added the condition state = open, but then it only starts the first time. If the ticket is closed and put back to open it does not start a workflow again.For your in...
I have a question on the best way to handle multiple IF type statements in a workflow design. It seems like I can accomplish what I need with several IF conditions connected together, but with the number of possibilities I need to account for that se...
I have a requirement to display categories of a specific KB. When a user does a seach in the portal, the categories of the specific KB should be displayed after the search results are returned.For this, I'm using a widget called Knowledge Field facet...
I've been using the "Quick Discovery" when testing an IP Address if for example we're having discovery issue on a certain device and we'd like to test discovery on it while applying fixes. But those IP Address I tested were always part of the IP Rang...
I know that there are several discussion and guides on the subject, but after several tries (and cries) I am simply not able to have any videos displayed in my knowledge articles.I have tried uploading a video to the library, embeddign the video (you...
