How do you remove a section from a form? I taken off all the variables in a section, but the section still shows on the form as blank or a tab, depending on the user preferences. How do I remove the section entirely? I know how to add a section, bu...
One of my users saw this video:https://www.youtube.com/watch?v=qf0lpa805jU&feature=youtu.be&t=125At 2:31 it shows related list tabs for related incident, problem, etc. The video is on the Computer Form and on SNow Express. I am not using Expres...
Hello,I need to pass two dynamic parameters in an URL and need to retrieve the parameters in the next page.I have written a script in the dynamic content block and passing the parameters as below.<a href="https://sssdev.service-now.com/sdsds/Sub_cate...
Hi,I have a requirement that I want to show "Top Requests" widget on the Service Portal.In the self-service menu if we click on the Service Catalog, at the top-right hand corner it shows Top Requests widget (Refer Attachment). In the service catalog,...
Hi All,Im using the OOTB User Profile on our Service Portal, but when ever anyone clicks on it, we get the following errorAny ideas?
Hi,Configuring SNow to LDAPs integration.As we don't have access to application server VM and can't do telnet to determine if 636 is open, is there any other way to determine if the configuration on the other side is valid and complete?Thank you.Dan.
Hi guys,I'm struggling with something that feels like it should be simple.I'd like to have the ServiceNow Banner dynamically change depending on who is logged in. We are in a domain separated instance and some of our customers have asked for that ext...
Is there any way to save personalized list views, in a similar manner to how I can save a personal filter.For example, I want to be able to use a particular set of columns for one report, yet for another report from the same data I want to see a diff...
Dear community!Our instance is suffering from slow performance. There are many cases when running transactions exceed 200 seconds. In order to solve this problem we tried to configure cache, homepage performance and etc. This problem constantly occur...
I'm looking to see if someone can tell me where I can go to see when a user's session has timed out due to inactivity? We have our session timeout set to four hours but we have a handful of users that are reporting that they are timing out prior t...
I have created a REST message to an in-house created API. When I test the message using the test functionality from the HTTP Method, it works as expected, however when I call it from a Workflow using the REST Message WF Activity the endpoint URL is...
Where can I set the ui page redirection to view knowledge article.My knowledge articles where redirection is kb_view.do shows "Knowledge record not found" when viewed.While those articles redirected to kb_view_cust.do shows the article content.When i...
Given one server with 8 different aliases and each alias is assigned a different IP address (10.243.4.40 - 48/255.255.255.0) It seems as though if Discovery is given a task to discovery an IP address range 10.243.4.x/24. Discovery comes back with...
Hello,I created three questions in record producer. I wanted that three fields should be map to "SubCategory" in Incident table. I checked the map field in all three questions.But only one field is going to be updated in the incident table. Remaining...
I have a small .xls file of 20 records to load into location. I load the records into the import set without an issue. I built a transform map and have aligned the fields. I use the mapping assist to see the data fill into specific fields. I ...
