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Ideation overview

Hey guys- we are considering using SNOW for our Community. One area that I'm curious about it the ideation functionality. Would someone be able to provide a quick overview OR point me to some documentation? Is the Idea component supported OOB? Does i...

akloepfer by Tera Contributor
  • 1263 Views
  • 2 replies
  • 1 helpfuls

Resolved! Parse Nested JSON

Hello, I am looking for a script to get values of Security Zone attribute from Security Zone Cache node and  CI attribute from Configuration Items node in below sample JSON payload. Based on below sample JSON payload, script should return Security Zo...

Sam121 by Tera Expert
  • 1614 Views
  • 5 replies
  • 2 helpfuls

Resolved! Activate plugin via script / automatically

All,   is it possible to activate a plugin via script, e.g. set the value of com.glide.service-portal.knowledge-base from false to true. If not, is there another way to activate it automatically, so the activated functionality is a available with the...

Cem4 by Mega Contributor
  • 10319 Views
  • 19 replies
  • 26 helpfuls

Update Image to Table using Record Producer

Hi all, I’m having trouble with a Record Producer in ServiceNow. I'm trying to update an existing record in the table A with both a string field and a image field. However, the string gets updated but the the image is not updating in the existing rec...

natchen by Tera Contributor
  • 827 Views
  • 4 replies
  • 0 helpfuls

Admin unable to view a database view

I have created a simple DB view configured as follows:Table: Metric Data [sn_grc_metric_metric_data]Where clause: NoneLeft join: FalseView fields:valueWhen I click "try it", it returns as follows. However when I go directly to the sn_grc_metric_metri...

nowdev777_0-1743166272149.png nowdev777_1-1743166470767.png
nowdev777 by Tera Contributor
  • 1267 Views
  • 7 replies
  • 2 helpfuls

Resolved! Eval VS GlideEvaluator.evaluateString

Hi,  I have a function that iteratively create string commands like ad.u_namefiled1='string1'; to be evaluated by eval .These  instructions  refers to a glide record variable ad = new GlideRecord('u_my_table');I know eval should not be used but repla...

lucasita by Tera Guru
  • 11892 Views
  • 5 replies
  • 1 helpfuls