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Resolved! How to register a specific CI in SOW

Thank you for your help. I am currently learning about CMDB and Service Operations Workspace (SOW). In SOW > List > Default Lists > CMDB, categories such as Applications, Servers, and Devices are displayed.For example, when I open [Devices], CIs with...

nagaryu by Tera Contributor
  • 1792 Views
  • 13 replies
  • 3 helpfuls

Users can't access Database view reports

Hi there, I have  created a new Database view(u_demand_metric). From this I have created a Report. As I'm an admin I'm able to see it get control on the filters. But my colleague who is also have an admin role can see it in read only mode but can't f...

Harish74 by Tera Expert
  • 2638 Views
  • 4 replies
  • 2 helpfuls

Resolved! Hide edit button in workspace

I'm trying to hide the edit button in the workspace         I tried create a new record in "sys_ux_list"  and checked the hide quick edit button but it didn't help! Has anyone came across this? 

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denny3 by Tera Expert
  • 1585 Views
  • 4 replies
  • 4 helpfuls

Resolved! Restart Flow Context with records

I have a number of records that are supposed to use a flow I created but I'm not seeing the corresponding executions on the flow.The records are extended from the task table for a custom application, and the flow walks it through the process. The tri...