Rest API Token based authentication
Hi,Does the service now version Washington DC has Rest API OAuth token based authentication?
Forum Posts
Invalid JWT Signature on OAuth OIDC Provider
Hey there,I'm attempting to retrieve data from my ServiceNow instance using a token generated by a custom identity provider. I've configured an OAuth OIDC Provider in my application, but I'm encountering this error when I make a request:OIDC token ve...
Resolved! Delivery time in catalog form is showing 0 days - how to update?
Hi All, I want to set Delivery time field for catalog item to 2 days. But i am not finding options I am using flow designer and not workflow Please help where to find option to edit in Catalog item when using flow designer. Thanks,Yaseen
ServiceNow Discovery Cancelled With Reason: No progress was detected on status. Cancel status
Hi Team, Our ServiceNow Discovery Cancelled With Reason: No progress was detected on status. Cancel statusLogs showing below errorDiscovery decision CancelReason: No progress was detected on status. Cancel status We have verified the Mid Server logs ...
how tomake a password policy take effect only when a user changes or resets their password next time
how to make a password policy take effect only when a user changes or resets their password next time in ServiceNow,
delete archived records based on the closing date
I have a requirement to delete archived data that meets the condition of a closure date > 7 years old.I've reviewed the Destroy Rules, but they only allow archived records to be deleted after they've been archived for a certain amount of time. Unfort...
Resolved! register for new user from service portal
How can I register a new user from Service Portal and store their password in the sys_user table so that they can log in to the portal?I have created a custom registration widget/form in the Service Portal that collects:1.Full Name2.Email3.Username4....
How to search code in workflow or other places beyond "code search" scope?
How to search code in workflow or other places beyond "code search" scope? Code search can only search code script, business rules, but can't search in workflow and some other places, how to search within workflow code? thanks.
Resolved! Request for Access to ServiceNow Process Mining Training Environment
Hello Team,I’m currently learning the Process Mining course through ServiceNow Learning and would like to gain hands-on experience using the workspace.Could you please guide me on how to access a free training environment for practice? If there is an...
Ask for Approval not working as expected
Hi Everyone, I was completing a training on flow and sub flow. It has a approval flow in social media management which checks if the Priority is >=2 then it should go for approval to Social media managers group. I followed the instructions as stated...
Is there a way to accept and process Apache parquet files as attachment
Hi, I want a call a REST API that would give me a list of parquet files which I need to process and insert the data from the parquet file to their respective servicenow custom tables.Is there a way/sample script to process parquet files to records th...
ServiceNow error : Authentication method 'X509, MultiFactor, PasswordlessPhoneSignIn, X509Device'
Hi everyone, We have been facing an authentication problem at ServiceNow for some time with some of our users, you should know that we have authentication coming from Azure AD with email address and SSO, here is the message that our users receive wh...
Unable to take the assessment in the AI Control Tower
In the ServiceNow AI Control Tower, I'm facing an issue where I can't take the assessment for my asset. Has anyone else encountered this problem or know how to resolve it?FYI
Resolved! Could I trigger a Flow Designer when a record is deleted?
Is it possible to trigger a Flow Designer when a record is deleted? Also, is there a way to trigger a flow designer when an amount is changed? I don't see an option to select "Changes" Thank you in advance.
Integrations with other diagraming tools
Does anyone know if ServiceNow happens to have any sort with other diagraming tools. or even something internal to ServiceNow. The problem I have is I have frequent customers who don't know or don't remember how the processes work in Flow Designer. I...