Interactive filter references
Hello ServiceNow enthusiasts!!Your help needed.How can we ensure that "Configuration Item" field that exists in the table but does not show here in the screenshot, be visible to select on this Interactive Filter?
Forum Posts
Disable the suggested result after search and enter
Is there a way to disable the first result in ESC servicenow? Right it redirects them itil view instead esc side of the catalog? Or can I change the URL because the green part is whats causing the issues? Thank you in advance. Image below in circle o...
How to get display value of list collector in flow designer
Lets say you have a list collector variable on the catalog item and you want to get display value of the values selected in that field. Here is how i did itcreated a flow variable , for example 'Resolution Details' and click on script option and use ...
Use 'Wait for duration' to wait till 2 weeks prior to a dynamic date
Hi all, I have got a requirement where I get a survey response in the form of a date field (which is a string value), and I need to use a wait for condition to wait till two weeks prior to this date.The issue is that, the wait for duration doesn't wo...
Resolved! Workspace Experience: Highlighted Values not working
I'm unable to highlight a field in a list view. Note, this is a scoped application, although I thought that shouldn't make a difference. I used the Highlighted Values form. See below. My target field is named "status", which is a choice field typ...
Cab Workbench DOUBTS AND MODIFICATIONS
This is the cab definition that i am using .All the cab meetings are taking the same "Created" filter . I want the created filter to be changed dynamically , for example .. There are 50 meetings , For 1st meeting we can have the same from cab de...
Can I limit / restrict the options for State in sc_req_item based on the Item?
For example some items need to have the State changed to "QC". Most items do not need this State. I would like to remove that option of the item does not match specific item. Is this possible?
Resolved! My PDI is down since last 2 days
I have gone through many post regarding PDI down but it really take this much time to wakeup?
What's the difference between proactive code check and instance scan?
What's the difference between proactive code check and instance scan? Especially from usage perspective.
How to hide the remove option to ITIL and Report admin access user from dashboard tab.
Only admin can option to remove the dashboard tab. How to achieve it.
Resolved! Next Experience UI Menu - Swing and miss
Not really a question, but the new menu in Next Experience UI is not an upgrade how I see it. Visually = Improved Functionally = Huge down grade The old filter navigator searched through both favorites AND Applications/Modules. Now with the Next Expe...
Resolved! How to Visualize the Trend of Close Rate and Closed Cases in Reports
I would like to use the Report feature to visualize the trend of the close rate and number of closed cases.Could you please guide me on how to set it up? Expected DisplayClose Rate- Y-axis: 0% – 100% - X-axis: 2025/3/1 – 2025/3/26 (daily data points)...
Resolved! How do we generate a knowledge article using AI with the standard template?
We are currently working to enable the generation of knowledge articles in ServiceNow using the Now Assist AI 'Create Knowledge' option from Incidents and Cases. We have this working with the KCS Article template but not the Standard Article template...
Upgraded to Yokohama Patch 1
Hi All, Good morning!! I have been upgraded my Dev instance to Yokohama Patch 1. Could you please explain how can i get to know that new features are enabled in our instance. Please do the needful Thanks & regardsPavithra
Intearctive forms with multiple submissions/ approvals
Can I build a form with multiple approval layers where the form is open for the user to fill new fields or change values?it would be like thisuser open catalog itemfills formclicks submituser b approves formrequested item reopens and new fields appea...
