Hello ServiceNow Community,I am currently facing an issue regarding the value setting of the "Feedback Task Type" field. [Background]We are using the "Report Knowledge GAP" feature, and have confirmed that in our PDI (Personal Developer Instance), th...
Looking for Flow examples utilizing the Salesforce spoke (Vancouver). I will be needing to get a certain set of Accounts from Salesforce and update/create the corresponding Account record in ServiceNow. Any tips/examples you can provide would be a gr...
Hey there,I am trying to add filter to list widget, where on selecting of incident record, I will show that record in list widget. This works when I select a record for the first time[Image 1], but doesn't work if I select other record[Image 2]. I do...
Hi All,I have created powershell action and it is giving result as success but the output is blank.Script: $varop=Get-Process | Sort-Object CPU -Descending | Select-Object -First 10 Name, Id, CPU Write-Output $varopI want to understand how can I get...
Hi Experts, I would like to disable the Plus button to add items on a checklist. I am currently using this for an HR task. I tried using an ACL to prevent users from adding items, but it is not working.
Hi all, I am trying to do the following: Show a user a list of their assets on the Service Portal. The user should have actions for each asset which they can select, When the user selects the action, it should direct them to a Service catalog item...
Hi,I have a requirement to wait until all the approval records are being approved or rejected. Currently the approval records are set to "No longer required" when someone rejects the approval request. I need all the approvals to be neither approved o...
The product documentation provided by Servicenow mentions a Document Management plugin [com.snc.platform_document_management] however, when this plugin does not seem to be available. I do see Employee Document Management and Managed Documents. Is thi...
If a core UI dashoboard is migrated and if the same dashboard is tried to be migrated again will the system throw duplication error
How to put Approval summarizer formatter in ESC.(employee service center ) in page id=form.
Hello I would like to know the best way that I can understand what is implemented in our ServiceNow instance so I can create a capability mapping and understanding - Is there an easy way to know / see the same items listed in the system?
To setup an instance fresh, we are in need of a template (excel) that will seek the foundation data. Also, I wanted to confirm if the following would be the foundation data to be first setup in ServiceNow. UsersGroupsRolesCompaniesDepartmentCost Ce...
Hi everyone, I have a case regarding SAM - Software subscription management.User have subscription to MS Dynamics 365 Customer Insights Self-service. However, view between MS portal and Snow side are different:- MS portal show user are subscribe to M...
Hello Flow experts, We are using Xanadu patch 7aWe have designed a sub-flow in Flow designer, which asks for approval step by step starting with project manager, then with CIO, COO and CEO in that order. The Action is standard "Ask for Approval" for ...
Hi Everyone, I have a requirement that when an incident ticket is resolved that resolution time need to be auto populated in seconds in resolve time field. It need to be calculated from Opened time to resolved time.If possible: Additionally we need t...
