Hi All,I am facing a strange issue , I have written request.update() in mentioned code , It creating a new record rather than updating the matching record.I have enabled debug log and checked this is creating a new record where the new record's statu...
After upgrading to Istanbul, when a user clicks on a link to a KB article and they are not logged, rather than get redirected to login and then the KB page, the user gets the message 'Knowledge record not found'. This happens for all users.The URL ...
Hi Community Our user is controlled by various roles, and planning to input the data by using import set, but we would like to them to choose only their related import set table from [Existing table]field, due to avoid importing the wrong data. Are ...
Hi, I want a link on my menu section and menu item which should redirect to another portal from service portal. e.g- If I click the link on a menu section available on service portal xxx.service-now.com/sp. it should redirect to xxx.service-now.com/y...
Hi Community, How do I change the "Delete this record?" message that displays when deleting a record. I need to change it for a table that resides outside the global application. Any help would be much appreciated.
Hi all,Using the Data Table From URL Definition widget in the Service Portal that comes with Helsinki. Cloned it so that I could make it work for me. I added the table name (cases) and added the fields I wanted to see. That however doesn't seem...
Do anyone know, how to use in CSRF token in processor.I have created processor & I want to explore *CSRF protect* option.If I make it active, how it will be called, I am not finding any help in servicenow docs, or any online postsHere is what I check...
Hello, We have created a UI Action for Complete Task Button In Native Platform To Complete task and redirect back to list view of records, In UI Action as shown in attachment We have URL Of Native to redirect to list view, I need to have same functio...
When adding security_admin role to a user, one must elevate his security privilege. How does this validation work? Does any business rule control this? In London, we are getting error - 'User admin without admin/security_admin role is not allowed to ...
Has anyone ever seen this message before. I am attempting to submit a new record from a record producer in our catalog and the submit button has "submitting" next to it but it never completes. Opened the console up and was able to see this error. Any...
I've seen others ask about removing access if a user is not active for 90 days. We plan to perform the same operation where we will run a script. But what we don't want users to submit all of their roles again if they come back asking for access. ...
We currently have a Wait For Condition in a workflow that is waiting for an inbound email action to kick off, changing a field value in the RITM to true. Once the field value changes to True, the workflow advances and creates the next Catalog Task....
Getting this error message while running Powershell script in ServiceNow (The script failed due to call depth overflow. The call depth reached 1001 and the maximum is 1000.) Please suggest.
Hi community, today I tried to upload a filled template via easy import. I took the template generates by ServiceNow and copied all needed data from other Excel sheets. When I try to upload this I got this error message: "error in loading headers fro...
Environment Details: "Explicit Roles" plugin is activated by ServiceNow standalone from Customer Service ManagementUser has been granted snc_external role.kb_knowledge record is in a kb_knowledge_base where User Criteria "Can Read" is set to allow ...
