I am working on Email notification , and I want to add a functionality that if there is a note in email Do not reply then end user must not be able to reply on the email in ServiceNow.Can anyone suggest what are the possible ways using which we can a...
HI Team, We have a custom application and form. We have written a onChange client script to populate the currency type based on other currency field. Its working fine in native UI on change as well as onsaving the record. While when we open the same ...
Does anybody know why Exclude & Preserve is not working in System Cloning in my case ? I checked in both table Clone Exclude Tables (clone_data_exclude) and Clone Data Preservers (clone_data_preserver) the table Application Registries (oauth_entity) ...
Hi all,I'm currently working on customizing the Service Operations Workspace (SOW) in the UI Builder and ran into a challenge. Use Case:When creating a new Incident record in SOW, I would like the Record Information Sidebar (shown on the right-hand s...
Hi Team, We have just upgraded our Servicenow instance from Utah to Vancouver and while exploring the new plugin manager, I tried to manually sync the plugin manager with the ServiceNow store. But now it gives this messageany idea why its not able to...
Story Description:As a system administrator,I want to send timely notifications to users who haven’t logged in for 30, 45, and 59 days,So that they are informed of inactivity and can take action before their roles and group memberships are removed on...
Hi everyone,in the @mention function in journal fields, the matching User Names pop up as choices. However, there is no way to distinguish between who is who for users with identical names: Is it possible to add the User ID in the results list, so we...
looking for a way change manager can add a message during a change freeze to the interceptor
Hello Team, what are the advantages of Teamspace? Is data storage in the team spaces isolated? If I make an adjustment in Team Space 1, the adjustments are applied to Team Space 2, for example if I add a field in Team Space 1. Link:https://docs.servi...
Hi all,Does anyone have knowledge on integration between Servicenow and JDE ?I would like to send catalog task variables as a CSV file & send it on a shared directory. JDE team will read the CSV file and update the status to servicenow staging table ...
Hi All, There is an issue from a specific user where he cannot search anything from the Approvers tab under the Requested Item record.When impersonating the user's account, he's not able to search anything from the search functionalities highlighted ...
I want to access the servicenow database using the SSMS
Hello, Free form visual task boards do not require a license, however the default task it creates is a project task. This is ok, however the Due date field in the form is locked. It unlocks if the user has a project_user role, which requires a lice...
Hi all,I am tasked to build an integration with a Sharepoint list, that when a field changes on a table in ServiceNow, I need to go update a field on a Sharepoint list with the new value. I have the Sharepoint Online spoke setup and can pull in a lis...
Hello, We have recently configured the Microsoft Teams Spoke and are attempting to replicate functionality that was previously configured properly via Slack Spoke. When a certain event occurs in ServiceNow, we have Flow Designer trigger a Teams Spoke...
