We have a use case where we need to upload over 4000 knowledge articles into ServiceNow. These articles are currently in Microsoft Word (.docx) format and need to be uploaded using a specific knowledge article template that we’ve already created.We e...
Hello there, Updated for Yokohama!For anyone who is struggling with your numbered or bulleted lists wrapping underneath the bullet/number instead of aligning with the words...I am using the same workaround that ServiceNow gave me back in Quebec when ...
Hi Experts, Looking for some assistance as I see no CI being referenced in the Discovery Status record for vCenters. See below screenshot for developing better understanding of the issue. Can someone please help me troubleshoot this as what could be...
Hello Community, Hope one of you can assist. We are trying to set up the Microsoft Azure AD Spoke so that we can add & remove users from groups in Azure. Seems simple right? Our Cybersecurity Team will not grant me Directory.ReadWrite.All as they...
I have created a custom Flow and it is NOT extended from Task and i want to add the approval from Flow Designer. I created an approval field similar to the one on sysapproval_approver, but i cannot select the approval in Flow Designer. if anyone has ...
Hi everyone,I have a request from business resources asking if it is possible to enable the attachment of files to records after they are closed. This is especially important for high severity incidents or unsuccessful changes where further details a...
Hello,I'm encountering an issue while trying to create a custom table in a scoped application that extends from cmdb_ci.When deploying or validating the application, I receive the following error:Artifact x_equipment in the class sys_db_object failed...
Hello Community.I am trying to automate ad password reset from the servicenow. I have placed a mid server in the windows server where I installed the domain controller and AD.Now the connection is fine, I tested adding users in the group.And I also c...
We've found that users are able to see the 'add', 'remove all' and 'edit' button on MRVs in RITMs in the portal after submission. This allows users to enter data and see the data in the MRV on the form (until the form is reloaded and the changes are ...
How to Operate Interactive filters in Dashboard? I have added Interactive filter in dashboard but its not working.
How to Copy all reports from one Tab to another tab within same Dashboard
Dear all, I am learning service now and i would like to change the collor of my dev instance but could not find how. I have seen in a document that I should go to Navigation Menu>Content managmennt but I do not see any colors field here but a bunch o...
The management system in the company requires that some of the users should notice that some instance happened but does not get involve the instances.I've tried to view on the watchlist but find that it is not able to track whether the users confirme...