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KB Attach to incident

We are planning to use contextual search and the option to attach knowledge articles to incidents.I have configured the attach button to 'embed link to article' but I'm wondering if it is possible to include a standard message when using the 'Attach'...

soren_bogvad by Tera Contributor
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  • 5 replies
  • 2 helpfuls

Resolved! Roll Up OR Calculated Value

Happy New Year Everyone. I was able to amend a roll up calculation in PPM with Financials and then have a client script perform a calculation to convert hours to days but I'm stuck with a similar financial requirement. Everything is OOTB in our Proje...

Resolved! How to remove questions as an admin

If a customer posts a question to the knowledge base is it possible to remove it? I am using Service Portal Designer for our customer community. I need to be able to remove any inappropriate content.    Thanks,  Lisa

MID server logging java.net.UnknownHostException

hello all, seeing this error in the wrapper.log file on the MID server we have, to connect to one SNOW instance 2018/12/12 06:44:11 | [AMBClientProvider] WARN com.snc.glide.amb.AMBClient - Encountered exception during disconnect(): null2018/12/12 06:...

Manuel38 by Kilo Contributor
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  • 4 replies
  • 0 helpfuls