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Discovery of vCenter thru a firewall

We've successfully discovered vCenter within our firewall, now trying to do the same over a firewall. We requested to have several ports opened, however, Discovery is still failing. In the ECC queue, we see this and I need help interpreting what it m...

David77 by Giga Guru
  • 1340 Views
  • 3 replies
  • 2 helpfuls

Javascript Strict Mode

It seems that scripts in my Production instance are run in 'Strict Mode' but those run in my sub-production instances do not.  The reason for this assessment is that I've experienced a couple of issues where a Workflow script activity worked fine dur...

Deep Link to KB article with SSO enabled

After upgrading to Istanbul, when a user clicks on a link to a KB article and they are not logged, rather than get redirected to login and then the KB page, the user gets the message 'Knowledge record not found'.   This happens for all users.The URL ...

Sabrina10 by Kilo Guru
  • 3366 Views
  • 7 replies
  • 7 helpfuls

Resolved! Change the delete dialog message

Hi Community,  How do I change the "Delete this record?" message that displays when deleting a record. I need to change it for a table that resides outside the global application.  Any help would be much appreciated. 

Fredjo by Giga Contributor
  • 1863 Views
  • 4 replies
  • 3 helpfuls

Data Table From URL Definition Widget

Hi all,Using the Data Table From URL Definition widget in the Service Portal that comes with Helsinki.   Cloned it so that I could make it work for me.   I added the table name (cases) and added the fields I wanted to see.   That however doesn't seem...

xfhjn by Kilo Contributor
  • 7129 Views
  • 13 replies
  • 7 helpfuls

Resolved! CSRF Protect in processor

Do anyone know, how to use in CSRF token in processor.I have created processor & I want to explore *CSRF protect* option.If I make it active, how it will be called, I am not finding any help in servicenow docs, or any online postsHere is what I check...

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RatneshTSN by Giga Guru
  • 3272 Views
  • 5 replies
  • 2 helpfuls

In London version, Unable to add security_admin

When adding security_admin role to a user, one must elevate his security privilege. How does this validation work? Does any business rule control this? In London, we are getting error - 'User admin without admin/security_admin role is not allowed to ...

ent by Kilo Contributor
  • 1691 Views
  • 6 replies
  • 1 helpfuls

Resolved! Want to remove itil role for users not logged in to system for 90 days...but be able to added them back

I've seen others ask about removing access if a user is not active for 90 days.  We plan to perform the same operation where we will run a script.  But what we don't want users to submit all of their roles again if they come back asking for access.  ...

Dedicated VIP for Custom URL

This is for Custom URL configuration. Is the dedicated VIP different from the IP address that we get from hi service portal? If yes, how do we get dedicated VIP for our instance?   thanks Ganesh

Ganesh E by Kilo Contributor
  • 2080 Views
  • 2 replies
  • 1 helpfuls