Dear all, I am trying to see how the the Crisis management module is done based on this blog : https://community.servicenow.com/community?id=community_blog&sys_id=060eaa2ddbd0dbc01dcaf3231f9619a1 I made it working and send voice and SMS message using...
How can I add a 'flow formatter' to the top of my form? I have already turned on the plugin, created the different stages and ordered them in the 'process flow UI'. Please advise how to 'configure' the form to add the 'flow formatter' at the top. ...
I just found out about the ability to bulk edit by ctrl+drag!! And realised our teams are using this..(I always used the header right click , edit selected/edit all - which is restricted to admins so assumed other users had no way to update en masse!...
Can anyone please help on the below requirement I want to capture the details of requests changing from one assignment to another in last 6months Basically it should display 1. The old assignment group which it was assigned 2. Changed to which 3. How...
After upgrading to London, one of our Orchestration REST activities is getting this error: javax.net.ssl.SSLProtocolException: handshake alert: unrecognized_name This REST call is going through a MID Server, so I added the property glide.outbound.tls...
What kind of executables are stored in cmdb_running_process table?we have a vendor requesting us to scan windows servers for specific executables. So I am wondering if I could user cmdb_running_process to extract the information they are requesting.I...
Is there a way to create a knowledge article and have it publish at a later date?
Hi All, Might there be something like mentioned in the title No, seriously. I feel as a techy, that I know very very very litte about licensing. I don't have to know about the figures and costs, etc.. But, what should I consider when for example buil...
Hi,I need to change the name of a button on the Order Guide. It is the "Choose Options" button.I already did it before by going to UI messages and changing the "choose options" there, but I need it only change on the buttons in this case, and not the...
Hello everyone,I just enabled Multiple Provider SSO after using SAML 2 Single Sign-On and am having issues managing SSO redirects.Here is a brief description of my organization:Internal users (employees) are authenticated by an identity provider.Exte...
I am new to servicenow, I am working in servicenow dev instance and I have seen many applications like incident,change, problem etc.. Can you some one tell me how this servicenow legacy instance application like incident, problem etc will help while...
Dear all, When we are talking about development we are dealing with different stage from agile perspective, using different environment until production like DE, TEST, PROD... When we need to define different ServiceNow instances for DEV, TEST, UAT, ...
Dear all, I have read that update set can capture Reports, tables... Does it capture also Roles, Users, Task ? regards
I'm trying to find a way of making it so that if any user looks at an Incident and changes any aspect of it, the 'Work Notes' field becomes mandatory as a reminder for them to write and record what they have done. I have seen other people asking how ...
I have set Variable Editor into the sc_request table with the use of below FormatterNow My request page looks like below.Now for reporting purpose i want to see the all the fields from the variable editor as shown above in readonly.I can bring all th...
