Print label on workflow
Hi all,is there a way to print a label (for example over a Zebra printer) from a workflow on Servicenow? We have also a MID Server, we can use it for print? How could we do?Thanks in advantage!Best regards,Emanuele Signorin
Forum Posts
Resolved! Condition to set in the notification when @user is mentioned in the comments
Hi, We have use "Activity stream @ notification" for emails to be triggered when user is mentioned using @ in the comments, i want to use a condition so that when caller is mentioned using "@" on comments, they should only receive updated notfication...
How does a web proxy server work with ServiceNow?
I'm trying to understand proxy servers and servicenow. I stumbled on this page around setting up a basic proxy setup https://docs.servicenow.com/bundle/helsinki-platform-administration/page/administer/import-sets/reference/r_BasicProxySetup.html If I...
Resolved! Fix Script
Hello, On the problem table there is a field called known error which is true/false. I am trying to set this for records where a Knowledge Article was created in the KE Knowledge Base. Any assistance would be appreciated. Thanks! var knowledge = ...
Resolved! Workflow name from sys_variable_value
Hi All, I am trying to find the name of the workflow where this scripts have used some keywords.Im referring to Searching the script field(s) of workflow activities this post to give you a fair idea what im looking for.
Get records next sequential number in record producer
Hi Guys, need your help. I have a custom table(u_numbers_test) and a custom field (u_number) to manage record numbering. Set as follows: u_number dictionary default value set as follows: This works fine, and each time I insert a new record from t...
Resolved! User does not have an ITIL role, but still able to access servicenow backend.
Hi, I have only given access to service portal to my users and have not given them itil role but still users after they click on 'back' twice in the service portal are able to reach the backend servicenow.How to stop this?
Onbefore script to remove duplicates from import table
I have an jdbc connection that pulls in about 8000 records, I want to process all that are not duplicates. I have a serial number field, I would like to not even write the duplicated to my import set table. Is this possible in an onbefore script? Tha...
Resolved! What role allows a user to delete a knowledge article?
I am trying to give a user the ability to delete a knowledge article and I was wondering what role allows this without giving the user full system admin rights? Thank you,Giang
Resolved! Automatically clear shopping Cart
Hi Guys, Is there a way to automatically clear the shopping cart after a certain period of time? Thanks in advance,
How to add existing UI Form Sections to form?
Hello, As the title states - how do I add existing UI Form Sections to a form? I would like to add the Business Case, Dates, Financials, Notes, etc. form sections that came with the Kingston upgrade into our Project form. However, when I navigate to ...
Integration of Service-now with Oracle Database cloud
Hi,We are planning to integrate Service-now with Oracle cloud database. Is it possible using Web service? or MID Server? Please let me know what will be the possible and best approach to use for the integration. I also need to know, can we integrate ...
Resolved! IHow do you copy catalog variables to a request field?
I've seen this topic in the community a lot, but no straight answers on how to accomplish this.I have two variables in a Service Catalog item that I need to copy to a field in the Request (sc_request). Is this possible? I've tried writing a Busin...
How to set default filter for relationships under Configuration Item
Hi,Can anyone suggest; how How to set default filter for relationships under Configuration Item?
Resolved! Edit Widget Instance
On our portal when someone checks their incident it goes into the ticket form and there is a widget instance calls sessions that displays some data. I need to add a field to this and cannot figureout where to make this change. Any help would be a...
