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Clear a value in service portal

HI all, I have an Oder guide. 74 catalog items exist in rule base of that order guide and cascade variable is also checked.Since cascade variable is checked all the variables are copied to all include catalog items in that order guide. Now my require...

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Gowtham29 by Tera Expert
  • 1326 Views
  • 2 replies
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Resolved! Virtual Agent loop back - how to?

Can't figure it out...just trying to do a loopback to a previous point in the flow.  Grabbing the decision's line only drags the whole page...never allowing the line to draw to another point. Lots of examples in the plugins, but you have to duplicate...

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GregJWillis by ServiceNow Employee
  • 2429 Views
  • 2 replies
  • 0 helpfuls

What kind of apps did you build on Now Platform ?

I'm interested in using NowPlatform.Before purchasing license I would like to know what kind of apps can be built on this platform.Please let me know any application example you build on this Now Platform. Also, were there any functional limit you fa...

kozy_f by Tera Expert
  • 2872 Views
  • 3 replies
  • 1 helpfuls

Resolved! True/False value appear on User Portal Widget

I have created some True/False fields for the sys_user record that I want to be available on the User Self Service portal, so that they can select them.  I have set them as available when you navigate to the sys_user table, select a user and go to th...

CMDB Relationship Esxi Server and VM's

Hi, We are building CI Relationships using import sets.We have implemented this for all other Applications, taking manual inputs from respective teams.Now, we should be able to create the same for ESXi applications,VM's and all other components, if a...

Resolved! CMDB and REST API

I am using the REST API to get details of a CI instance : Example https://dev20622.service-now.com/api/now/cmdb/instance/cmdb_ci_appl/82992eb60ad337024fbb6d06a866c636   In the response received I can see the link to the Maintenance Schedule for the C...