domain separation limitations
HI does anyone have an up to date list of what the limitations /issues /features on the SN platform do not work on domain separated instances on Istanbul?
Forum Posts
Resolved! Does a the built in ServiceNow Read Only Role Plugin consume a license?
Read only role If give a user the ITIL role and then add the snc_read_only role to the user, does this user consume fulfiller license?
Hide Knowledge Base, not articles.
We currently have two Knowledge Bases, which articles are visible to all end users (we don't have anyone specified in can read). One Knowledge Base is named How To where we store all of the How To instructions, and the other is our Information Tech...
getMessage in UI page not working
HI Administration All,I have modified OOB UI page "assessment_take2" as per user requirement. This was for adding custom translations for a message. Code is like below :<j2:if test="$[GlideMobileExtensions.getDeviceType() == 'doctype']"> <div class...
Resolved! Making 'Pending retirement' visible at Knowledge Portal
Hi Guys,I have got a requirement from a client where I need to make knowledge articles which are in 'Penning Retirement' state/stage visible to users just like those which are published. Anybody has any idea how I can address this?Thank you,Mussie
Resolved! Age of an instance???
How can we find the age of any service-now instance???ThanksDivya
Multi-AD LDAP Sync with Group Membership
We currently have a single AD LDAP sync, where we pull down user information and group membership. We use AD to manage ServiceNow groups and their members (the ldapUtils.addMembers function), which has worked out great for us so far. However, we're l...
Report on Decommissioned CIs
I want to create a report on the number of CI's that were decommissioned during a certain time period. I have created a report for CIs created using the cmdb_ci table and using Created to filter on the desired date range. There doesn't seem to be a...
How to create/remove Knowledge Base Featured content, Keywords
Hi There!When I added keywords under Knowledge Base>Featured Content tab in our"Dev" instance [ version: Istanbul ], I noticed they got captured in the Update Set I had on. Do keywords need to be first created in Dev and then brought into Prod thro...
Resolved! Link to a knowledge base from the Service Portal
We have an end-user knowledge base that we want to link to from the knowledge portal. I tried using a "VBP Icon Link" pointing to the kb_view2 page, but that isn't working. Any recommendations?
Usage of UI Scripts (with gliderecords) in widget client script
Hello SNow Community,i have a complex UI script with using GlideRecords of user & attachment objects and called from UI Action. I now wanted to reuse functions of the UI script in ServicePortal with adding a button. I found this: portal widget custom...
Resolved! List field getting cut off and showing sys_id's
I have a list field on table I created that references records on another table.When I try and pick choices on the list field and save the record, it only saves one of my choices and then cuts off the rest, only leaving a few alphanumeric characters....
Resolved! How do you display a floating info/error message?
We are looking to provide a better experience for our customers on our CMS portal. Using addErrorMessage() or addInfoMessage() is not ideal, as we don't want to scroll customers up to the top of the form just to go back down to submit it; and using s...
Resolved! Record Producers in the Service Portal- Not Functioning Properly (Client Script Issue)
To All Helsinki and Service Portal Users,The Issue: Record Producer is not populating dependent variables in the Service Portal like it does in the Native UIAssumptions: Related to the applied Client Script that isn't running in the Service PortalSer...
Resolved! Make "Approval Summarizer" expand by default
By default approval summarize will be shown as below.After clicking on this it expands with all the details of the service request.Is it possible to make this "approval summarize" expanded by default and user no need to click to view the data?
