HI, I am getting this error when trying to save info in a pm_project form record:Custom state '' is not mapped to any state bucket. Please contact System Administrator to verify the setup. I have already checked these links but the error seem not to ...
Dear community, I am not able to create Data Driven Visual Task Board for sn_customerservice_task, as it is not available to be selected from the choices. Many thanks in advance!
We have updated our instance to Zurich we were doing sanity checks and we found out that the email which were sent to the users are not appearing in Activities . We upgraded our sub prod instances.Can anyone help with this. Thanks
Hi there, I am trying to export the sys_user_role table. In the table there are 1194 records, however when I export I only get 1187 records (note that I am logged on with admin and have Elevated Roles) . There are obviously some rows that I cannot ...
I have two instances that I'm trying to setup with Service Bridge. I have followed the documentation on https://docs.servicenow.com/bundle/washingtondc-service-bridge/page/product/tmt-service-bridge-2/task/service-bridge-v2-register.html I complete ...
Hello,I have just performed data import into an existing sys_user table using transform map. The transform is complete with errors. I have checked to log and here is what I have found,"Error during insert of sys_user"There is no error code mentioned ...
I set up the Now Mobile app recently and all of the catalog items had the default 'no icon' image (picture frame with a line through it), so i applied a couple of icons to test the design. The picture frame disappeared and left a blank space when bro...
I have custom table u_projects which is extended from task table. I need to display "Number" field on the u_projects table as "Project ID" using dictionary override as it should not affect anything on the task table.
How can I connect the dots between a record producer used to capture knowledge article updates and have those updates automatically update the associated knowledge article?
Hi Experts,I have a requirement on virtual agent-I want to add a new prompt for the user when no agent accepts the chat or when the chat times out. The user should receive the following message: “Raise an IT ticket?” ...
Hello Community, Do you have an option/setting applied that relates to: Minimum password ageMaximum password ageLockout thresholdLockout durationThanksAshok B
Hello,We currently have an active encryption subscription. I would like to configure on catalog item so that specific variables are encrypted for all users, except members of the assignment group. Scenario: When a Request Item (RITM) is assigned to t...
I have a story that I have multiple update sets for, 7 to be exact. When it comes time to retrieve and commit these to PROD, I'd prefer to not have to commit these individually, although I can. I have read many articles where batching the update se...
I am trying to create a catalog item which creates a task where the user is assigned to the ad group requested automatically. How can I achieve that automation? I created the following action:(function execute(inputs, outputs) { try { // ...
