I want to restrict ServiceNow from sending email to a specific email address or domain. Mail filters seem to only work on inbound email. How would I keep my instance from SENDING email to a specific address?
Keeping your ServiceNow instance up-to-date is essential for ensuring smooth operations, better performance, and access to new features. This blog post walks you through the ServiceNow full upgrade process, ensuring you avoid common pitfalls and mini...
We have a requirement to have two new encrypted fields on incident, case and RITM table. We planned to create these fields at task table and can be reused for different client in future as well on any table that extends task table. These two encrypte...
Does servicenow support Arabic language, if yes then where can we get the language file. If not then open for suggestions.
Hello Community! We have the MSFT chat feature enabled and for most users it works fine in our production instance. For one specific user, however, there is this "OperationFailed" error. The user is definitely licensed for and can use Teams, and he h...
Hi All, I have a decision table with four inputs called category,location,Ticke id , category , location both are reference and ticket id is choice and i am using the below to get the answer var decision = new sn_dt.getDecisionTableAPI();decision.get...
A big number of records are being written to tables all at one time (which needs to take place) and the following error comes up: "Rejecting request [request number] because too many prior requests of the same kind are already waiting to run". For t...
I have seen similar questions posed throughout the years but none seem to be specifically answered, or the solution might have adapted since. We are on Australia patch 5. I want to be able to share a draft copy of the article, formatted as it would a...
I want to install the Integration hub plugin for my PDI. I know I can not request from ServiceNow store due it's PDI,Can someone can tell me how to get PDI integration hub plugin?
Hi all,I'm developing AI Agents in AI Agent Studio and testing how interactive UI elements render in the Now Assist PanelContext:I'm building agents that present selectable options to users during a conversation.The question:Is it possible to add hov...
I have domain management turned on in my instance. Generally, it works well, the only issue I've really had with it is with Change management. Underneath the global domain I've added change schedules, boards, and such that are setup for the domains. ...
I have a requirement where typing any name should display search suggestions within the field. Example:When typing: "rec"Show the suggestion: "documentation record" I am using `ref_auto_completer` for this, but it isn't working when the matching word...
Hey guys,I've been playing around with templates for repetitive incidents and I ran into an issue when applying templates.Attaching a KB article is more or less a necessity for each resolved ticket, but templates don't seem to allow me to do this.I'v...
Hi, I have a 'attachment' type variable in my record producer which i have made mandatory. When the user uploads any attachment, i want the attachment to get saved in the record created. But instead, it is hiding it. I can see the entry created in sy...
Hi All, I have a reference variable on the core_company_table. Since we use both the company name and a (custom) company code as naming convention inside our organisation i have displayed both of them by using the following variable attributes: ref_...
