Resolved! Can you post your KB article in more than one category?
Can you post your KB article in more than one category?
Forum Posts
How to implement shared mailbox: Create Shared Mailbox, Get Shared Mailbox, Maintain Mailbox and Rename,Delete Shared Mailboxes
Hi, We are In process of Implementing above Shared Mailboxes(Integrating Exchange with Service Now). Could someone help us with the process and PowerShell CommandsThanks in Advance
Resolved! Hide activity or journal or worknotes using clientscript setDisplay
Hi, how can we hide the journal/worknotes/journal field in the sc_req_item table using g_form.setDisplay();Thanks,Tadz
export limit for database view
Hi,I just figured out that, when I export data from database views, it exports only the first 10,000 records.Even if I edit the value of the limit system property, the result doesn't change.Any idea?ThanksRegards,
Disable report drill-down option
Hi all,My current client wants to display a few reports on his portal but the drill-down only gives him an empty list because of ACL.This is expected, but then how would you disable the drill-down from the start ?I thought of a few ways already :* ru...
Sort Report by aggregation
I have a report with Trend, Group by Company and trend by created, aggregation is count.Is it possible to sort the graph and the display grid by the aggregation?At the moment it is sorted by the grouped by field, in my case the companies.I would like...
Resolved! Images not visible to non-licensed users within KB
Current Version: IstanbulIssue: Non-licensed users not able to view images in KBsAfter the upgrade to Istanbul we found that non-licensed users are unable to view images in KBs. When I impersonate a user with a license the user is able to view all im...
Resolved! Script to populate a field based on another fields selection
Can anyone assist with a script to fill a Yes/No field based on another fields selection.Background Information:This is an Order Guide item. I am creating a catalog client script called: Set Agreement Value Based on DeptThe Order form requires fi...
Resolved! How to clone service portal index page ?
I am building a new service portal. So i did create a copy portal of default service portal. But I don't want to use out of box index page in it. I want to clone the oob index page and perform customization on it. Please let me how to do it. I ...
Pulling data from license details table
Hi allPlease can you help. I am trying to automate license allocation to users based on user request and available licenses in the system. However GlideRecord and query on license_details table doesn't return me desired results. Please find below the...
How to configure Visual task board
helloI need to change the title of the cards on the Visual task boardalso, i need to change the form layout on the popup cardsAny suggestion?Thank you!
Resolved! What is the best practice for connecting a Knowledge Database to a custom scoped app?
We have a scoped application that is a large, detailed structured knowledge repository on specific data standards. While the knowledge ther eis not appropriate to be in a KB DataBase, discussion and ongoing improvement to it is a great application of...
is there a server side script like ctrl + alt + shift + j to be runned on the current record?
Hi, is there a server side script functionality in servicenow likectrl + alt + shift + j for client scriptto be runned in the currect opened record?Thanks,Tadz
How to edit visual task board
Hello,For one of our clients I am implementing the visual task board plugin.They dont want to make use of flow- and guided boards.I used the ui context menu to make the users unable to select these boards.Sadly servicenow shows an URL in the visual t...
