Hi Community! Have an issue with a UI macro for downloading a SOP document from a knowledge base article. When I preview the record producer myself the download works correctly but the record producer preview window redirects to the homepage url. W...
I recently activated the GRC Plugins on my NonProd instances. This created several OOB scoped applications. I need to make configuration changes to some of the associated objects that I will want to move through the environments. What is the be...
I know the onLoad script for automatically displaying More Information text, but was wondering if it's possible to only open it if a field is changed after opening i.e. type of request = 'delete'?
Hi Everyone!I am trying to import articles into our KB and whenever I import an article (word document that already has images formatted within the document) the article imports but the images are taken out of the article and attached as image attach...
Is it possible to change the Password Reset Entry page (Public Page) that users can use it publicly? We need to add some branding on the page so that i looks like a legitimate page for users instead of plain page.Currently there are no customization ...
Is there a script that can be place to remove options under a variable. UI Policy will just hide the variable and that's not what I want.For example:If Remove User Access is selected for Type:I want only N/A to show and not the other 2 options f...
Hello,I want to remove 'Delete' functionality for the Approvals for a change request, except for Admins.Also, just want it specifically for change requests. I tried to go the ACL route, at the 'sysapproval_approver' table at 'delete' operationwithans...
Is it possible to start a mid server script file from a run script activity instead of attaching it to a custom powershell activity? The Docs only covered the latter.
Hi!I've created an onChange client script to prevent a user from entering anything other than a numeric value in a single line text field. This script is working, but needs a tweak, as it is right now it's not resetting the field to empty as soon a...
I have a table I created where the assigned to field is dependent on the assignment group field. This enforces that only people in the assignment group selected can be selected as the assigned to. This works on the form view, but is not honored o...
Hi, i need to simulate posting multiple requests at one API call. To test it i used cmdb_ci_aix_server WS as my endpoint, defined content-type = application/json, basic auth and tried to pass:JSON object containing objects:{{"name":"Name7"},{"name":"...
When I copy a URL from ServiceNow into a Chat window, the link behind the URL is changed (See screenshot). How do I get this to retain the URL I pasted?
Dear SN Community, i wonder if someone could advice me on the matter below.I was wondering how could I, or can I even, add tag possibility to knowledge articles.What i mean by is that our KB readers could tag the article the need the most or just fan...
Hi All,I have a list collector field in the catalog item which will fill in multiple comma separated values.I need to get those multiple values in a single line text box.How to achieve it? Here is my code: var test=newValue.split(','); ...
