open an Service Portal page by clicking on list????

krishnajillella
Kilo Contributor

my client wants to open a workbench kind of service portal page when user click on list view (instead of opening regular form view). Any help?????

1 ACCEPTED SOLUTION

antin_s
ServiceNow Employee
ServiceNow Employee

All you need to do is create Navigator Handler (sys_navigator) and override the navigation. This needs maint access though.



You may refer the below example on SC Request.



http://instancename.service-now.com/sys_navigator.do?sys_id=507343b4c0a80006003c695f0b521b0a



Hope this helps. Mark the answer as correct/helpful based on impact.



Thanks


Antin


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12 REPLIES 12

Community Alums
Not applicable

You can open SP pages in the platform UI this way using:



URL: /nav_to.do?uri=$sp.do?id=index



Where 'id' is the page name of the SP page you want to load.



Hope that helps!


I understand that..... but how to embed that in list view


lSurya 24
Giga Guru

Hello Krishna,



Is that list view is on the widget or from instance?


it is regular instance list view.