We're trying to keep our error logs clean, in order to monitor for actual issues.In a specific flow, there is a "Look Up Record" Action, that is in place to make the subsequent task creation happen IF there IS a record found. The "Don't fail on error...
Looking for best practice or suggestion on what class to use in the CMDB for VOIP CI. We want to start to store the VOIP devices in the CMDB, but not sure of what would be the best class. I could see were this could fall in the network gear class or ...
The quiz designer provides a single interface that users can use to create, edit, and distribute quizzes.But how can I customise this page on my own? I want to remove some buttons and features; is it possible?
Is there a way to fetch the sys id of the current flow in later steps in flow designer? something like current.sys_id
Hello ServiceNow Community,I am currently facing an issue regarding the value setting of the "Feedback Task Type" field. [Background]We are using the "Report Knowledge GAP" feature, and have confirmed that in our PDI (Personal Developer Instance), th...
Looking for Flow examples utilizing the Salesforce spoke (Vancouver). I will be needing to get a certain set of Accounts from Salesforce and update/create the corresponding Account record in ServiceNow. Any tips/examples you can provide would be a gr...
Hey there,I am trying to add filter to list widget, where on selecting of incident record, I will show that record in list widget. This works when I select a record for the first time[Image 1], but doesn't work if I select other record[Image 2]. I do...
Hi All,I have created powershell action and it is giving result as success but the output is blank.Script: $varop=Get-Process | Sort-Object CPU -Descending | Select-Object -First 10 Name, Id, CPU Write-Output $varopI want to understand how can I get...
Hi Experts, I would like to disable the Plus button to add items on a checklist. I am currently using this for an HR task. I tried using an ACL to prevent users from adding items, but it is not working.
Hi all, I am trying to do the following: Show a user a list of their assets on the Service Portal. The user should have actions for each asset which they can select, When the user selects the action, it should direct them to a Service catalog item...
Hi,I have a requirement to wait until all the approval records are being approved or rejected. Currently the approval records are set to "No longer required" when someone rejects the approval request. I need all the approvals to be neither approved o...
The product documentation provided by Servicenow mentions a Document Management plugin [com.snc.platform_document_management] however, when this plugin does not seem to be available. I do see Employee Document Management and Managed Documents. Is thi...
If a core UI dashoboard is migrated and if the same dashboard is tried to be migrated again will the system throw duplication error
How to put Approval summarizer formatter in ESC.(employee service center ) in page id=form.
Hello I would like to know the best way that I can understand what is implemented in our ServiceNow instance so I can create a capability mapping and understanding - Is there an easy way to know / see the same items listed in the system?
