Can I pass a variable from a requested item to the approval?

[cmills_1128]

Could I achieve this with a client script?   I created a string field on the approval form, but I need to figure out how to pass the text from the request to the approval form.

The variable on the item is a single line text variable named bms_program_name

The field on the approval is a string field named u_bms_program_name

[Abhinay Erra]

Cynthia,

  can you attach a screen shot of the business rule conditions and script you have right now.

Thanks,

Abhinay

PS: Hit like, Helpful or Correct depending on the impact of the response

[cmills_1128]

[Abhinay Erra · Accepted solution]

Cynthia,

I have skimmed through your comments and noticed that you have only checked insert check-box on the business rule. You will have to check the update check-box too and add this script. It should work now

(function executeRule(current, previous /*null when async*/) {

var app = new GlideRecord('sysapproval_approver');

app.addQuery('sysapproval', current.sys_id);

app.query();

while (app.next()) {

        app.u_bms_program_name = current.variables.bms_program_name;

        app.update();

}

})(current, previous);

Thanks,

Abhinay

PS: Hit like, Helpful or Correct depending on the impact of the response

[cmills_1128]

that worked!   Thanks!

[Chuck Tomasi]

Hi Cynthia,

Sorry to hear you're having troubles. This is one of those things if I was on your instance as a Technical Consultant I could bang out in about 10 minutes, but going back and forth on the community is a bit more challenging. I recommend reaching out to ServiceNow or one of our partners for a quick professional services engagement (or longer if you have other similar requirements) to see where they can help.