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‎07-27-2016 10:57 AM
Is it possible to upgrade the tinyMCE text editor to version 4.3 in ServiceNow (Helsinki version)?
Solved! Go to Solution.

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‎07-27-2016 11:00 AM
Hi Charles,
The editor is part of the platform. While you can modify it...
Modifying HTML Fields - ServiceNow Wiki
the upgrade is part of the platform upgrade process. If there is something you feel you require, I invite you to open an enhancement request (perhaps even request the ability to upgrade the editor or use a different editor aside from the platform?)
Enhancement requests: Tell us how you would improve the ServiceNow product
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‎07-27-2016 10:02 PM
Thanks Pradeep.
I've checked the actual version -- it says 4.0.26
Configure the TinyMCE HTML toolbar
It would have been nice if we can upgrade this to the latest version which is version TinyMCE version 4.3
TinyMCE | See what's new in 4.3