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Unable to add fields on VTB card

Hi Team,   I am unable to add fields on the VTB card as per the link provided below : https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/use/visual-task-boards/task/configure-VTB-card-view.html   Followed the steps to configure form...

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Gauri Kaner by Tera Contributor
  • 1343 Views
  • 6 replies
  • 2 helpfuls

Get the URL parameter on ui page

I want to transfer some values on form to ui page. So that I'm thinking about implementing UI action that gets some values on form and set these values on url and opens UI Page. Now I'm trying to get url values and set these values on the UI Page. So...

Akihiro by Tera Contributor
  • 5069 Views
  • 6 replies
  • 0 helpfuls

Resolved! Attachment size limit for outbound SOAP messages.

Hi,  Did anyone faced challenges in transferring large attachment over SOAP? more than 10 MB.I have a scripted SOAP API which is used to transfer request information and attachments outside ServiceNow. For some requests attachments are more than 10MB...

Nilesh4 by Tera Contributor
  • 3926 Views
  • 5 replies
  • 1 helpfuls

Resolved! Catalog form validation

I have one catalog item with filed Hardware Type (dropdown: Laptop, Desktop, Monitor, etc.) and justification.My requirement is If "Hardware Type" is "Laptop" and the "Justification" field is less than 50 characters, display an error message. 

Prakash_S by Tera Contributor
  • 520 Views
  • 3 replies
  • 1 helpfuls

Resolved! Populate duration field when state is resolved

Hi,We have created a custom field 'total time' duration field. When incident state is resolved we want to populate that field with business duration field which is already present on incident table. I created business rule and onsbmit client script a...

Burhan2 by Tera Contributor
  • 1015 Views
  • 9 replies
  • 1 helpfuls

Script Include and Client Script

There is a variable on service catalog that is targeting to location [cmn_location] table, so If requested for changes location changes too depending on requested for, so if requested for belongs from USA country and his location is "Mesa" then a sel...

shatakshi10 by Tera Contributor
  • 639 Views
  • 5 replies
  • 0 helpfuls

How confluence search connector works

I have enabled the confluence search connector plugin and spoke set up has been done. but I am not understanding how to index the source as confluence is external. I would like to know how search connector works

mkhasanis by Tera Contributor
  • 1420 Views
  • 2 replies
  • 0 helpfuls