dictionary info is not showing up when i right click on a field in a form and click on show field name

bablu3
Kilo Contributor

‎02-28-2017 10:43 PM

Hello All,

Dictionary info is not showing up when i right click on a field in a form and click on show field name .What might be the problem, can any one help me in fixing this...?

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3 REPLIES 3

Deepa Srivastav
Kilo Sage

‎02-28-2017 10:45 PM

Then what is coming, can you provide screenshot? There might be some client script or UI policy which is not letting form to fully load, check that.




Mark Correct if it solved your issue or hit Like and Helpful if you find my response worthy.


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prashantnagaral
Kilo Guru

‎02-28-2017 10:56 PM

Hi Siva,



Try clearing the cache and test again.



https://<your instance>.service-now.com/cache.do



Hit like, Helpful or Correct depending on the impact of the response


Regards


Prashant


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Manny11
Tera Expert

‎06-30-2025 07:52 AM

🔧 Option 1: Enable configuration_access

  1. Go to System Definition > Tables

  2. Search for x_g_dojj_audit_rfi

  3. Open the table

  4. Check "Allow Configuration"

  5. Save

This enables right-click actions on individual fields.

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