Different View for new records

gaidem
ServiceNow Employee
ServiceNow Employee

Hello,

I have a view that should only show on new records. So I modified the arguments in the Create New Incident module to specify this view. If you click Save it stays on this view.

I need to do something to switch the view after save. I thought I could utilize an on load client script with a g_form.isNewRecord() check, but this doesn't seem to be the case.


New record = a view called "new"
Existing records should use the default view

Any ideas?

1 REPLY 1

gaidem
ServiceNow Employee
ServiceNow Employee

I've got a work around where I apply a value to a field before inset that I use in conjunction with a view rule. I never like having fields like this for UI checks, so any other solutions would be appreciated.