Do UI actions work for a request

[joshmorris]

Im currently testing a UI action in SOW for request and it will not show on the form at all. However if i switch the table on the ui action to incident it appears straight away. Is there a reason?

[Ankur Bawiskar]

@joshmorris 

as per your screenshots it won't show in native as none of the right side form boxes are ticked.

Also give some action name for your UI action

If my response helped please mark it correct and close the thread so that it benefits future readers.

[GlideFather]

@joshmorris 
Ankur is right, you need to put the position of the field > in the form, under context menu, in related links, etc. those are the buttons on the right side

[joshmorris]

I want it show in workspace though not native

[GlideFather]

the scroll down and there is Workspace form + Format for Configurable Workspace 

(the right one allows it and the left side specifies it is a form button)

[joshmorris]

I have ticked the form button and it shows in native but not in workspace even though the workspace form button is ticked