Do UI actions work for a request

[joshmorris]

Im currently testing a UI action in SOW for request and it will not show on the form at all. However if i switch the table on the ui action to incident it appears straight away. Is there a reason?

[Ankur Bawiskar]

@joshmorris 

not showing for admins also?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[joshmorris]

yeah I am in as admin

[Dr Atul G- LNG]

Hi @joshmorris 

A UI Action is mapped to a specific table, so it primarily works on the same table it is associated with.

[joshmorris]

Yeah the table is set to sc_request but it wont show. There is no conditions set

[Ankur Bawiskar]

@joshmorris 

For UI action to be seen in SOW these checkboxes should be true

For that button to see on normal native Form either of these checkboxes need to be selected

If my response helped please mark it correct and close the thread so that it benefits future readers.