Field 'record', Value 'sys_id': Glide Record is invalid

Ivan39
Tera Contributor

I'm trying to update the security incident record on the work notes to paste results from an API call to a third-party tool. When I test the flow and add the SIR number, the API call is successful, but the update record flow throws an error indicating the value is invalid which is the sys_id of the record. Do I need to define the sys_id on the flow so it knows is updating an existent record?

1 REPLY 1

harshav
Tera Guru

If you are posting to thirdParty tool then you need to make sure to store the relation id so that you can send an update (PUT/PATCH) call to the third-party api using their unique id.