Field Type "File Attachment" is not shown in service portal

[chitra11]

We have a field type "File Attachment" in the custom table. but the field is not visible in the form widget. Is that field type is not supported? How to show that field on the form widget?

[Pratiksha Kalam]

Hello,

Its supported in custom table as well but on portal you might need angular directives. their might be other problem with field.

all attachments are stored in sys_attachment table and metadata for that attachment is stored in sys_attachment_doc

If answer is helpful please mark correct!

Thanks,

Pratiksha

[chitra11]

In Incident table i have "File Attachment" field type which will facilitate users to attach some files. but the same is not visible when i open the incident in portal. 

What i need to do in angular directives? will it not be supported in portal like other field type like string, choice?

[Chander Bhusha1]

Hi Chitra,

The file attachment field is not supported in the Portal form widget. And there is no attribute also to make it visible on the portal.

You can raise a HI ticket for this query.

Mark helpful and correct if it helps.

Thanks,

CB