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Resolved! Robust Transform Engine vs Transform Maps

Hello Friends,         We developed few transform maps to map data from staging table to the target CMDB tables and at that time we were in Madrid version. Now we have upgraded to the Orlando version which introduced the functionality of Robust Trans...

Resolved! Uncheck out workflow

Hello There - Does anyone know how I can uncheck out a published workflow? Usually there is a delete option - but it is not appearing when I select the list option, I only have the below options to choose from: I also selected 'copy' on a different ...

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Winnie P by Mega Sage
  • 2173 Views
  • 5 replies
  • 2 helpfuls

Resolved! Powershell activity - hostname issue

Hello,I am an absolute newbie at orchestration but I am trying to learn how to use PowerShell for orchestrating. I have read and tried some fabulous articles which have been very helpful in preparing a base.I am trying to run a simple PowerShell scri...

tiyasa by Giga Expert
  • 3363 Views
  • 8 replies
  • 2 helpfuls

Resolved! Creating Space between Icon Links / Widgets

Hi ServiceNow Community,  How do you create space between widgets?  From the image below, I would like to create a space between the top 3 widgets and the bottom widget.  I have tried resizing the widgets but the 'eeee' widget keeps merging into the ...

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James Veale by Giga Contributor
  • 1653 Views
  • 6 replies
  • 2 helpfuls

Resolved! How to approve a catalog task in an ATF

Hello, I have an ATF that I created. It involves ordering an item from the Service Portal. When I get to the approval process and marking tickets as Closed Complete, I jump to the server section and use the Replay Request Item. This allows me to grab...

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mkader by Kilo Guru
  • 5626 Views
  • 16 replies
  • 2 helpfuls

Service Portal <head> tag

Hi All, We are trying to integrate ServiceNow with Cookie Compliance on one of our public-facing Service Portal. To implement this, we need to embed the Cookie Compliance script (basically as <script> tag) inside the <head> tag of the Service Portal ...

Resolved! Cancel Request UI Button

Is it viable to have Cancel Request UI Button on Task form and Request Item form and once the user clicks the button, a message should popup as a warning. How would you do it? Any suggestions?

Anna L by Tera Contributor
  • 7538 Views
  • 12 replies
  • 8 helpfuls

What is Persona?

Hi everyone, Can anybody please tell me what is Persona in ServiceNow and how can we create and use it. Do we need to activate any plugin or enable any property fro using them? I am unable to find any helpful article or video related to this.

sarab by Kilo Contributor
  • 9315 Views
  • 8 replies
  • 10 helpfuls