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Custom Landing page not loading

I have created a custom landing page in the Unified Navigation App experience.  Following the instructions in this Next Experience post, I duplicated the Next Experience Landing Page and created an audience for the custom page and gave it an order of...

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gjz by Mega Sage
  • 945 Views
  • 3 replies
  • 5 helpfuls

Resolved! Hide/Show variables based on value of another variable

For example, I have 10 lookup select boxes (u_var1, u_var2, u_var3, u_var4,...,u_var10). On load of the form, I only need to show the first lookup select box (u_var1). Let's say the choices for this field are: 2, 3, 4,...,10. If I select 2, then u_va...

Nen by Tera Guru
  • 2311 Views
  • 4 replies
  • 0 helpfuls

End-user training

I've found a lot of documentation how to train and learn service now as an admin, what I didnt find was training for the end-user. We will train about 1500 people to use Service now, Jakarta, by filtering lists, navigation in the system and basic for...

jp421 by Kilo Contributor
  • 11630 Views
  • 16 replies
  • 12 helpfuls

"This Knowledge Item has expired"

Hi,  Have recently noticed that users are receiving the "this knowledge item has expired" message when looking at previous versions from the version history list. Before users were able to view all previous versions once the current published version...

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Resolved! Issues with SAP PI integration

Dear community,I would like to ask your help to solve problem with connection issue with SAP PI. Let me first describe current situation. Our company decided to integrate some ServiceNow processes as Incident, Problem and Change management with SAP S...

damirdoszhan by Tera Contributor
  • 2870 Views
  • 2 replies
  • 1 helpfuls