Hello Experts, I have enabled Localization Framework. In Work Note activities I want to have translation for static Text as per users languageEg. 'Your request has been approved'I tried to create Message [sys_ui_message] and add the static text as ...
remove this dropdown entirely 'action on selected rows' dropdown from the content management portal but need this for itil role users
Has anyone switched to using Azure Active Directory single sign-on (SSO) from a previous SSO integration? I would like to know if there are any potential issues that can come up. For example the Azure we are currently using for other systems is using...
I'm a contractor dev for a client where there are multiple projects happening at once including custom scoped app creation, HRSD implementation, and a SailPoint integration that relates to user fields. Something happened in our dev instance a week ag...
We have CSM installed and it comes with a Consumers table. At first glance, it looks like it's the opposite of the Contacts table to hold user accounts for individuals not associated to an Account. When I looked at the table structure, Consumers does...
Hi All, I wanted to know what does the below roles do in servicenow. And also If I have admin role then do we need the below roles to be added or not sn_doc.reader sn_doc.writer sn_templated_snip.template_snippet_reader Thanks,
Is it possible to hide an activity after completion in a Playbook? I know there are settings to hide inaccessible activities and those that are pending but for a playbook I have, I'm using a wait for condition activity as a barrier to proceed in the ...
Is there a way I can configure the list applications and modules on Service Operations workspace ? We use to configure this easily for agent workspace but unable to find the list components other than List page on the Sandiego instance
Hi all, I`m creating a flow where the trigger is Service Catalog. Only a few workflows are appearing in the Flow Designer "Call a Workflow" flow logic. All workflows are active and published and are within the global application, on the sc_req_item t...
Hi, We are trying to restrict displaying retired KB articles by using "query" business rule but we want to trigger it only for searches within agent workspace. Can anyone please help us regarding it. Please suggest to me. Thanks, Pratik.
Do instances restart with some regularity? If so, is there a way to see a listing of when instances of completed restarts? I'm spotting some logs and behavior sporadically, and my current theory is that a full system restart seems to clear out the is...
Hi, I succeeded in building an ATF to be able to create a ticket and post a comment on the Service Portal as a end user. The problem is, I am trying to incorporate in my test a way to check if the comment box is available or not in the service porta...
I have an excel sheet that I need to import and transform into Servicenow. It has more than 100 columns (field details). I'm aware that after creating the data source, all the column names in the excel will be created as fields on the import set tabl...
I am trying to use the SN API to work with and create standard changes that have a Variable Set associated with them that stores variables/info about the request. I have been able to locate the variables I need from the question_answer table, howeve...
Hello,We have multiple knowledge bases now that we are on FUJI. I would like to put the URL to a particular Knowledge base on one of our internal intranet sites. How do I get the URL for my knowledge bases?thank you,Stacy
