Dear community,I would like to ask your help to solve problem with connection issue with SAP PI. Let me first describe current situation. Our company decided to integrate some ServiceNow processes as Incident, Problem and Change management with SAP S...
Hi Community, I have a rest step which sends attachment to third party system via integrationHub action. Followed same steps as : https://hi.service-now.com/kb_view.do?sysparm_article=KB0745010 but get an error saying :Error encountered fetching Atta...
As mentioned in KB0816072 to Register an application on Microsoft Azure Active Directory where could I find the ServiceNow OAuth redirect URI? I understand that ServiceNow instances cannot send or receive emails from Microsoft's email service using u...
I study GlideScript now.I just looked up how to do it, but I couldn't find a way to quickly check the output.There are many steps before I can see the result, and it takes time to learn.To make the practice more efficient, we want to review the outpu...
Hi All,I created a record producer, now I want to add this record producer to the incident module.is it possible?ThanksNikita
Hi all, I am creating an end to end ATF test case where the user is submitting a laptop request, the request gets approved and fulfilled. We have a test step in the middle of the fulfillment process where the fulfillment team enters the serial numb...
Any idea what is duplicate foundation/core data ?
RITM state not getting updated to close/cancelled on rejection of request. Also the REQ is in active state whereas RITM is inactive. Please advice how do I correct this. Also this behavior is only for one catalog item whereas working fine for other...
Hi, I'd like to prevent users from being able to select weekends and holidays when entering a date or date/time type field in a catalog item.Or to display an error message if they are selected.How can I achieve this requirement? Best Regards,
Hi all, I am trying for SNow - JIRA integration using JIRA spoke. Getting error "Cannot read property "length" from undefined". I haven't used length anywhere in the script. Below is the script I have used in subflow, which is getting me the payload....
Hi Team, I want to change my Instance's header color in order to differentiate between different instances(Dev,Test). I configured the system properties>Basic configuration UI16 and changed it to different color for header background but it is stil...
create a new system property to store 50+ assignment group sys id. And how to add OLA to this assignment groups. table: Incident
hi teams, At the login page, i choose a language like 'zh', how can i get this value by codes when i need to check what the exact value of the login language? Appreciate your feedback. Sincerely, Lydia
How to change the color of the number and state under request which will come when click on requests in navigation bar (top bar)in service portal. I need to change them to blue color.
I have enabled granting of roles and groups using background jobs instead of foreground job by adding system property glide.ui.schedule_slushbucket_save_for_group_roles and setting to true. Does anybody know the background job details?
