How can delete my account

[Georgi Popov1]

Hi. I have one more account in "servicenow" with another email I wanna delete him. How can do this?
Thanks!

[ashh908]

Hi Georgi,

If you are an Admin in the Servicenow Instance then go to "sys_user" table and click on delete button.

If you are not an Admin, then you have to contact the Admin Team(Raise Ticket/send email/Call).

Other Possibility is if any AD is configured and user base is getting synched, then you have to contact AD Team and they will delete the account in Ad and will get deleted from Servicenow.

Mark Correct/Helpful, if applicable.

Thanks

[Georgi Popov1]

Hello! I do not want to drop an account from my instance. I want to delete my own servicenow account.

[ashh908]

Share the screenshot.

There are multiple views available, which you can choose and see all major fields on the form, if you dont want to delete then make it inactive(active false).

If you are not able to see all the information then go to background script and run the script below.It will deactivate(not delete) the user account.(do copy the sys_id of the user account that you want to deactivate)

var gr = new GlideRecord('sys_user');

gr.addQuery('sys_id', 'the sys id you manually copied');//sys_id of the user account, right click and copy

gr.query();

while(gr.next())

{

gr.active = 'false';

gr.update();

}

[PriyaRanji]

Hi,

If you have an admin access, instead of deleting the record make it inactive.

Thanks,

priyanka R