How can I view a PDF inside a KB article?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-15-2014 11:25 AM
I would like to use the ton of PDF documents as KB articles without having to download and open the PDF separately.
PDF player inside KB or
Convert the PDF to ??
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-15-2014 05:49 PM
Not sure I know what you mean or how to do that?
The PDF attached just shows up, do you mean that other articles with attachments will show in the wrong one?
Cory Miller
Service Now Admin
Lakeland Regional Health System
269-930-1133
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-15-2014 06:36 PM
So if I have 3 attachments the one in the list will show or else all three will show?
Do I go to form layout and add a new field from below the slush bucket?
Cory Miller
Service Now Admin
Lakeland Regional Health System
269-930-1133
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-16-2014 06:30 AM
I did it and it works great in Dublin! Thanks so much!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-16-2014 06:36 AM
Works great in Dublin!
Thanks so much!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-16-2014 06:58 AM
Thanks, Cory glad it worked! Please mark this question as answered for future people with similar issues. Also if you have a moment please rate the application on the share portal.
Best,
Jonathan
