How do I add the GlideFlow library as a dependency to the portal

[Phil Wright]

There is a knowledge article, KB0819725 - that states the GlideFlow library needs to be added as a Widget JS dependency, However, the article goes no further and I need additional direction as how to accomplish this.

[gaurip · Accepted solution]

@Pradeep Sharma Widget Dependency i.e. Step 2 above didn't work for me. I have added GlideFlow.js as a JS include on the Service Portal Theme and it worked.

[Taha_Alawadhi]

Hey Gaurip,

I am having the same issue
can you please help with the steps to do this

Thanks!

Taha

[gaurip]

@Taha.Alawadhi 

Step 1: (as per Pradeep)

a. Navigate to sp_js_include.list
b. Create a new record with the below parameters.
    Display name:/scripts/GlideFlow.js
    Source: url
c. JS file URL:/scripts/GlideFlow.js
d. Submit

Step 2:

Go to
Portals > Select portal you are working with > Theme (Click through and go to the Theme record) > Related Lists > JS Includes > Add the above file GlideFLow.js which we created in Step 1.

Final screenshot where you have to add a JS include

[Rahul84]

Hey @gaurip 

I have the same issue , I am calling a flow action using the catalog client script.

Via "Try it" button catalog form is working fine but when we test the same functionality via portal.

It is not working and when inspect it is giving "Glideflow is not defined".

Can you pls help with the solution , will the above solution mentioned by you work?
becoz the solution provided by Pradeep already implemented in our system but it is not working

Pls help

Thanks !

[Gaurav Shirsat]

Hi Phil Wright

https://developer.servicenow.com/dev.do#!/reference/api/orlando/client/GlideFlowAPI#execution-awaitC...

https://hi.service-now.com/kb_view.do?sysparm_article=KB0819725

Please Mark Correct and Helpful

Thanks and Regards

Gaurav Shirsat