How do I show the catalog item variables on the RITM form?

[falguni_jaitly]

Hi,

How do I populate catalog variables on the RITM? I tried it by checking the Global checkbox on variables form to true but it isn't working. The variables tab is still empty.

[falguni_jaitly]

Also, In the form design I could see the variable editor.

[Ankur Bawiskar]

Hi,

Is the variable editor available on the configure form layout for the RITM where it is working

Regards
Ankur

[Ankur Bawiskar]

@falguni.jaitly 

If the variables tab is present but no variable are shown then please check

1) are the variables visible for Admins but hidden for non-admins?

2) please check the variables are having value or not in table "sc_item_option_mtom" once RITM got generated

Regards
Ankur

[falguni_jaitly]

1) are the variables visible for Admins but hidden for non-admins?- no it isn't so

2) please check the variables are having value or not in table "sc_item_option_mtom" once RITM got generated- no value in the table

[Ankur Bawiskar]

@falguni.jaitly 

so that's the issue

When you submit the catalog item the values for variables are not getting stored in "sc_item_option_mtom" table

Unless it creates entry into this table for your RITM the variables won't show on RITM form.

Please check any errors in log as this is happening only for few catalog items

Regards
Ankur