I just about have a complete ATF test created for a custom change request process and I was hoping that there is a was to condition the running of a test step? When a conflict is detected, I want to run the step to complete the text box of a conflic...
We're currently working on implementing a service portal and are making a number of our record producers available there for our users. I've run into one specific record producer that fails when trying to display it using the out-of-the-box SC Catalo...
We have a list collector on our business service form for Business Approver, used to identify approvers that are not part of a specific group. In my flow, I add Ask For Approval, then in the Rules, add Approve When: Anyone approves and try to drag th...
We're preparing to implement Twilio for SMS messaging that will hopefully be more reliable then the current mess that is email to SMS service. One of our main use cases is allowing interested individuals to subscribe to P1 Notifications. Maybe I'm ...
All users in our instance must login to access it, and all users must exist in our Active Directory (LDAP integration).Right now all of our users are logged in through SSO SAML. Most users don't have any roles and should be logged in through SSO.But ...
Hi, I am working on SNOW-Ansible integration. I want to run the ansible playbook from servicenow. I am not getting any help on this, is someone has any suggestion?. Any help is appreciated. Many thanks, Jitesh Zende
Hi Team, I have a question regarding, API. I want to make a rest call from servicenow to third party tool, get the data from the third party tool and store it in a servicenow table. What is the way to achieve this. What are the possibilities to do th...
as a knowledge manager, unable to update mark helpful field. Background is if knowledge manager is update mark helpful field as true in the knowledge article, respective article sys-id is added to the systemproperty(custom) my issue is, knowledge m...
Hi Team, Next week I am planning to give the delta exam. This will be my first delta exam, I got ServiceNow Admin Certified(Newyork) in 2019. Can you please guide me what all I need to prepare inorder to clear the exam? Do, I have go through all the ...
Is there a table in CMDB to maintain Active Directory Groups? I am planning to have LDAP integration done and maintain MS Active Directory Groups in CMDB, to drive various initiatives which are relying on AD data. Wondering if i can use a table Out o...
UI policy set up manually for configuration item field in incident not working due to multiple policies running on the configuration item field ,How i can resolve it? I am new to ServiceNow
I have a requirement to show incidents and any incident tasks to show in one list. I appreciate how it can be done. Now, incidents are shown in one list and tasks that include catalog/incident shown in another list on the dashboard. I am new ServiceN...
Hello, I am trying to integrate my Splunk alerts into ServiceNow. I have proceeded as per the guide. We installed the Splunk Integration App in ServiceNow and created the splunk_user with the corresponding role x_splu2_splunk_ser.splunk. However w...
We have an application called "Entry Register" and it ahs one table which has list of entries. Since we wanted people with different roles to have different orientation of fields so we created different views on that. Now we want the field that are c...
Hello Flow Designers, I am trying to automate a service catalog order. I created a service catalog trigger and three actions using flow designer. Everything went fine except for the second action: it created a catalog task for the requested item, how...
