How many ways you can trigger email notification?

manojpanda · ‎11-20-2017

Chuck Tomasi · ‎11-20-2017

When you get down to the technical end of things, there are only two ways to trigger a notification. By record update/insert, or by an event.

WHERE you trigger the event is up to you, but it's going be somewhere in a server side script... UI Action, business rule, workflow script, script include, etc.

Docs: Notifications

Docs: Links to records in email notifications

Docs: Create an event

View solution in original post

RiteshSwarnakar · ‎05-27-2023

Till Utah Release there are 7 different ways I can think of:

1] Manually Send Email from a Record

2] Notification -> Event is fired
3] Notification -> Record inserted or updated
4] Workflow Activity -> Notification
5] Flow Action -> Send Email

6] Flow Action -> Send Notification

7] Using GlideEmailOutbound API (Server-Side)