How to configure Overview tab in Service Operations Workspace

[The SN Nerd]

Hello Community,

I understand how to modify views in Service Operations Workspace, but I am unsure if and how the 'Overview' tab can be modified.

I have opened the page in UI builder but there does not appear to be any options to configure this.

I also checked UX Macro-components but could not find anything related to Overview.

I'm interested to understand 

• Can it be modified
• How can it be modified
• What behaviour can be changed
• What is Best Practice around modifications?

Kind Regards,

Paul

[PaulSylo]

Yes . I got it how to do ! Where you have stuckedup?

[PaulSco]

I'm looking for information on how to make the donut clicks populate the table below it.  All cards work except for one we made for interactions.

[Amirk1]

Hello @PaulSylo

How can you edit the filters of those cards.
What If I want to include 'Release' along with Incidents in the overview section, How can I achieve that?

[PaulSylo]

Hello @Amirk1 & @PaulSco  - Pls refer this - https://www.servicenow.com/community/next-experience-forum/service-opertion-workspace-adding-visuali...

[PaulSco]

Thank you!  I ended up getting this solved using a combo of this same link and trial/error. Since it was a custom table, the script include needed to be updated to include the mapping for the grouping of those interactions.