How to create event from Flow in scoped app?

azsnow
Giga Contributor

Hello ServiceNow community,

I am creating an SLA Flow to trigger notifications using events in a scoped app, very similar to the OOB 'Default SLA flow'. However, the Event [sysevent] table is not available in the Create Record action. Unfortunately, I do NOT have admin role to edit global tables. Are there any other ways to create events from a flow in a scoped app?

Thank you!

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1 ACCEPTED SOLUTION

OlaN
Giga Sage
Giga Sage

Hi,

A workaround might be to create a Custom flow script action, and in that action generate an event record.

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3 REPLIES 3

Logan Poynter
Mega Sage
Mega Sage

Hello azsnow,

Without admin rights to edit the table for can read, you would need to consider using either gs.eventQueue or gs.eventQueueScheduled which are open to scoped apps.

Please mark helpful/correct if this has helped you.

Thanks, Logan

Hello azsnow,

Is there anything else I can assist you with? If not, would you mind marking my reply as correct so that it shows as solved for others who may have the same question in the future.

Thanks,
Logan

OlaN
Giga Sage
Giga Sage

Hi,

A workaround might be to create a Custom flow script action, and in that action generate an event record.