How to hide variables in Service Catalog

[Mussie]

Hi Guys,

I have got a requirement where I need to hide variables from displaying on sc_req_item form. The requirement are as follows:

- Hide all variables from displaying from some catalog items on Request Item (sc_req_item) form

- Hide some variables from displaying from some catalog items on Request Item (sc_req_item) form

Could you please suggest on how I can achieve this? I am new to the product so please be detailed in your answers.

Thank you,

Mussie

[fra]

Put a container start and end around the variables and then hide or show the container. It will then hide/show all the variables within it.

[Mussie]

Thanks Francis,

I tried the following and none of them worked:

function onLoad() {

        if (g_form.getValue('cat_item') == 'a3a616826f8721000ad98bc44b3ee462'){

  g_form.setDisplay('variables.cont_var_start',false);

  }

}

function onLoad() {

        if (g_form.getValue('cat_item') == 'a3a616826f8721000ad98bc44b3ee462'){

  try {

  $("container_a3a616826f8721000ad98bc44b3ee462").hide();

} catch(error) {}      

  }

}

Mussie

[Tadz · Accepted solution]

Hi Mussie,

You can use variable set for your variables.

Then you can hide the variable set using g_form.setDisplay('variable_set_name',false); in the catalog client script

Don't Forget to tick the applies to requested items.

Thanks,

Tadz

[mayank_agarwal]

I think this should work.

[Mussie]

Thanks guys, I will try and let you know. The problem I have is, I have got more than 80 variables without a variable set and this is a bit tedious but I will try by adding few variables to a variable set and check and if it works then I will proceed with the rest.

Mussie