how to implement save as draft for a catalog service request

[PrithviK]

I have a requirement where i need to implement a "save as draft" functionality for my catalog item.I have created a save as draft button using UI page on my catalog item and wrote some script to generate a service request.But i don't want that service request to proceed further on workflow for any approvals as it is in a save draft until the user submits it .Please suggest some solution.

[PrithviK]

Yes Rohant,I totally agree on   your views above

The steps I mentioned above will just create a save as draft button on catalog item form.

Actually we have set a flag in our workflow that drives the catalog item.

This flag lets user to create a new request in save as draft state.Once the user clicks on the save as draft button created on catalog item form,it will redirect user to RITM form where he can see all the variables   which is editable for the user(implemented through script).

And also,we are restricting the saved request to proceed further for any approvals through the flag we set in our workflow itself.

We have another Submit Request Button(implemented through UI actions) on RITM form that will let user to submit the request finally and proceed further for approvals,etc.

I hope this make sense now

[sbh]

Other community posts have mentioned that wish lists do this, and they've been available since Istanbul.

https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/service-catalog-manage...