How to integration workday integration with service now?

[Upendar4]

when we are creating a record in the workday that automatically creates in service now for that how to do integration workday with service now. can anyone please help me with this?

thanks,

Upendar.

[peter_z]

Hi Upendar,   please review this as a starting point for you to explore:

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/integrationhub/reference/spokes-list.html

[Community Alums]

Hi,

Maybe you can get some help or ideas from here:

Polaris_ServiceNow_Workday_Integration_v2.ppt

1.You can use scripted REST API in Servicenow for workday integration .Workday utilizes Servicenow REST endpoint to send employee data .The REST API processes the XML Payload and stores data values in staging table. Depending on employee ID should be considered Unique or email ID should be considered unique we have written Transform Scripts . The transform scripts maps the data from staging table to target table i.e. Sys_user and HR profile table.

2. The Traditional way ,HR Cases are created for workday mostly by the employees with their respective concerns facing in workday or things managed in workday. 

You can create a inbound email action on the DL to which the employees are sending the issues/challenges to which will be creating HR cases for you and assigning it to an individual or a group.

Using workday integration their is nothing which i can think of you can do if you want to do by the payload.

Please mark my answer as Correct & Helpful, if applicable.

Thanks

Sandeep

[Gaurav Banga]

Hi Upendar,

 If you want to create your own Integration then you can try

1. Import Set API to sync data from Workday to ServiceNow, and consume that API in Workday which will send data as soon as it gets created.

https://docs.servicenow.com/bundle/quebec-platform-administration/page/administer/import-sets/concep...

2. Or you can pull the data from Workday by calling its SOAP API in ServiceNow 

You will need to setup the required SOAP messages and then run a schedule job to synchronize your worker records or other data as required.

https://docs.servicenow.com/bundle/rome-application-development/page/integrate/outbound-soap/concept...

Thanks,

Gaurav