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06-18-2024 08:34 AM
Hello Team,
I want to remove the below fields from the Incident form in the service operation workspace, Can anyone suggest how to do that?
Solved! Go to Solution.
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06-18-2024 09:05 AM
Hi @AparnaUttaG
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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06-18-2024 08:48 AM
Hi @AparnaUttaG
Go to Native view
Open any incident
change the view from default to SOW
Go to Form layout via context menu
move these fields from right to left slush bucket.
Save
Go to SOW and test
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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06-18-2024 08:59 AM
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06-18-2024 09:04 AM
Hi @AparnaUttaG
Configure and Go to Form layout.
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06-18-2024 09:05 AM
Hi @AparnaUttaG
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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