How to remove Subscribe option from Knowledge Homepage for knowledge base.

[apoorva_tewari]

How to remove Subscribe option from Knowledge Homepage for Knowledge Base.

[Harsh Vardhan]

have you checked this properties "glide.knowman.enable_km_subscription" ?

your instance version? because i am on kingston and did not find this subscription button on knowledge homepage

[Mohammed_Iqbal]

Hello,

For the knowledge management subscription option we have plugin if the plugin is activated once then we can not deactivate that.

plugins:

com.snc.activity_subscriptions

com.snc.knowledge_advanced

please check the below link:

https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/product/knowledge-management/con...

HOPE THIS HELPS!!!! MARK CORRECT OR HELPFUL.

Regards,

Mohammed Iqbal

 

www.dxsherpa.com