Hi Everyone,can somebody explain to me the steps that need to be taken to become a certified ServiceNow trainer? Over the last 4 years I have delivered a lot of (end)user training for my previous company KPN/getronics but now I would like to become c...
Hello colleagues,In the backend of a scoped application, there is a customized table with its respective related lists, and one of them is for tasks. In this list, it is necessary to apply a filter where only the tasks associated with groups the user...
I'm attempting to customize a copy of the Homepage Search widget. The original is currently on the homepage of our Service Portal. It searches the Catalog, Knowledge Base, and Users.For the copy, I want it on a different page as the company directory...
I want to give the integration person(Asset Team) a role "integration_specialist" and provide access to the System Logs module. He will be running the SCCM Integration and uCMDB integration so he wants to look into logs that support integration. I se...
In a ui page , how can I access variables inside <g2:evaluate> in client script
Is it possible to send out going mails with different domain id's?
We have a custom table that was created by our implementation partner to store comments. I want to move those comments into the work_notes and comments field on the incident table. I wrote a test script to test this, but it doesn't seem to show up....
In the Knowledge homepage, after searching for a phrase, a list of results is displayed. Clicking on the Cleanup Search Results button clears the search from the search box but does not reload the previous screen. Is this expected behavior? Is the...
Hi,I've a form where there are 2 fields as below:1. Created (sys_created_on)2. Closed (closed_at)Both these fields contain date value.I wanted the Age difference between these 2 fields and update it on another field called Ageing (u_ageing). I've wri...
I want to update all my newly created widgets to have the same custom CSS. Is there some sort of way to see consistent display of tabular data for my widgets created? Do I need to create a new theme or do something else?
I got a notification from serviceNow that some application installed on one of our instances is going to be deprecated. I want to pass this information to the serviceNow user who installed this application but I failed to understand how can I get thi...
I've created a simple view for reporting use in our data warehouse on the Hardware (alm_hardware) table. Only assets that are "In Use" should be in the view, but it's not limiting the assets and I can't figure out why (we aren't using life cycle yet...
Hey guys,I've been playing around with templates for repetitive incidents and I ran into an issue when applying templates.Attaching a KB article is more or less a necessity for each resolved ticket, but templates don't seem to allow me to do this.I'v...
We keep hearing asides about Flow Designer replacing Workflow, and the extension of that is that Workflow will no longer be needed at all. While I understand that it's great that SN is steering toward the no-code/low-code that they are advertising, ...
We recently implemented Knowledge Ownership Groups, and the ServiceNow documentation for this feature is very sparse and not great. I like the idea of Ownership Groups for feedback, reporting, and approvals. However, it seems you have to be a member ...
