How to run a business rule on change of the field in the form

Learn SN
Tera Contributor

Hello experts,

 

I have a question, 

I want that when a user changes the value of a field on incident form, a business rule is called.

 

I know it is easy to do with client script ( onchange type) , but in my case, I want a business rule to be called.

 

Can someone please help ?

 

 

Thanks!

 

13 REPLIES 13

None of your answers are correct, they're either referring to client scripts or executing after a record is submitted.

Pranay Tiwari
Kilo Guru

You will compare current & previous  value and on the basis of this you will perform onChange Action.

 

 

Mark correct or helpful if it helps you.

i could not understand. could you please help with an example ?

 

sachin_namjoshi
Kilo Patron
Kilo Patron

hi

 

You can use below filter in your business rule when field values changes

 

find_real_file.png

 

Regards,

Sachin

Thanks Sachin! This was very helpful for my use case on a related issue.