How to run business rule when service catalog item request from display to request item?

vimal11592
Tera Expert

‎07-07-2016 05:21 AM

Hi,

I have created one form that need to be filled when someone request catalog item.I have created this form using variables.

Please find the following image for reference.

Selection_003.png

I want to run business rule to run when this from display to the user in order to raise request for the item.

I don't know on which table I need to write business rule to run.

Can someone please help me out with the issue.

Thanks

Vimal Mishra

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Rambabu Sakamur
Tera Contributor

‎07-07-2016 05:42 AM

Hi,



Slightly confused what do you want exactly, But please find the below service catalog tables for your reference.



REQ: sc_request-------------Request


RITM table name: sc_req_item ---------Request Item


Catalog task table name : sc_task -------Catalog Task


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vimal11592
Tera Expert
In response to Rambabu Sakamur

‎07-07-2016 05:47 AM

Hi,



Thanks for the reply.



I wan to run business rule when above form display to the user.This form is to fill the entry and place order.



Service Catalog -- > Categories --> Maintain Item --> fill form to place order.



So i want to on which table I need to run the business rule when this form displays to the user.



Thanks


Vimal


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Gurpreet07
Mega Sage

‎07-07-2016 05:48 AM

Hi Vimal,



Can you please further explain your requirement.


If you want to execute some logic onLoad of a catalog item, Use onLoad Client scripts.


Creating a Catalog Client Script - ServiceNow Wiki


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Rambabu Sakamur
Tera Contributor

‎07-07-2016 05:55 AM

Hi,



why only BS rule, As my understanding you can use Onload client script as@ Gurpreet Singhgurpreet.



I hope you can run dis client script on sc_req_item table


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